Concierge Jobs in Chesapeake, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Service Concierge/Service Porter - Southern Auto Group
- Chesapeake, VA
- 1 day ago
- Chesapeake, VA
- 1 day ago
If you possess that ability to be WELCOMING, COURTEOUS, and POLITE.... we would like to add you to our team at Southern Auto Group as a Service Concierge/Service Porter!...
- Suffolk, VA (21 miles from Chesapeake, VA)
- 6 days ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 6 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 12 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 12 days ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
Seasonal Customer Experience Representative
- Norfolk, VA (7 miles from Chesapeake, VA)
- 14 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 14 days ago
Overview Enterprise Mobility has an exciting opportunity for a Full Time Customer Experience Representative (CXR). This position pays $16.38/ hour with the opportunity to earn monthly incentive...
- Suffolk, VA (21 miles from Chesapeake, VA)
- 30+ days ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 30+ days ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
- Norfolk, VA (7 miles from Chesapeake, VA)
- 60+ days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 60+ days ago
Hotel: Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Concierge Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No Bonus Eligible...
If you possess that ability to be WELCOMING, COURTEOUS, and POLITE.... we would like to add you to our team at Southern Auto Group as a Service Concierge!...
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Chesapeake, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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