Concierge Jobs in Prince George, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- Rich Int Ap, VA (18 miles from Prince George, VA)
- 10 days ago
- Rich Int Ap, VA (18 miles from Prince George, VA)
- 10 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Chester, VA (12 miles from Prince George, VA)
- 45+ days ago
- Chester, VA (12 miles from Prince George, VA)
- 45+ days ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
- Chester, VA (12 miles from Prince George, VA)
- 45+ days ago
- Chester, VA (12 miles from Prince George, VA)
- 45+ days ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
- Henrico, VA (21 miles from Prince George, VA)
- 90+ days ago
- Henrico, VA (21 miles from Prince George, VA)
- 90+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Prince George, VA
Moving to Prince George, VA? Find some basic demographic data about Prince George, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Prince George, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Prince George, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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