Concierge Jobs in Salem, VA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Front Desk Concierge - Kroontje Health Care Center - Part-Time Evening Shift
- Blacksburg, VA (17 miles from Salem, VA)
- 4 days ago
- Blacksburg, VA (17 miles from Salem, VA)
- 4 days ago
Warm Heath Village is seeking a Part TimeConcierge for the Kroontje Health Care Center. Requirements: Preferred educational background is a high school diploma or GED. Previous experience in...
- Roanoke, VA (9 miles from Salem, VA)
- 6 days ago
- Roanoke, VA (9 miles from Salem, VA)
- 6 days ago
Friendship is looking for a Concierge / Switchboard Operator to join our Friendship Health & Rehab team, located in Roanoke, VA....
ClubLife Concierge Part-time Virginia Tech Club
- Blacksburg, VA (17 miles from Salem, VA)
- 11 days ago
- Blacksburg, VA (17 miles from Salem, VA)
- 11 days ago
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
ClubLife Concierge Part-time Virginia Tech Club
- Blacksburg, VA (17 miles from Salem, VA)
- 12 days ago
- Blacksburg, VA (17 miles from Salem, VA)
- 12 days ago
Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals....
Demographic Data for Salem, VA
Moving to Salem, VA? Find some basic demographic data about Salem, VA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Salem, VA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Salem, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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