Concierge Jobs in Granville, WV
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Farmington, PA (22 miles from Granville, WV)
- 90+ days ago
- Farmington, PA (22 miles from Granville, WV)
- 90+ days ago
Provide guests with meals and beverages in a calm, discreet, and courteous manner while adhering to timing standards. Possess ample knowledge of the Room Service and other outlets menu....
Customer Care Agent - Shared Services Center
- Morgantown, WV (4 miles from Granville, WV)
- 18 hours ago
- Morgantown, WV (4 miles from Granville, WV)
- 18 hours ago
The department of Shared Services at West Virginia University is currently accepting applications for a Customer Care Agent. About the Opportunity The Customer Care representative will serve as a...
- Farmington, PA (22 miles from Granville, WV)
- 11 days ago
- Farmington, PA (22 miles from Granville, WV)
- 11 days ago
POSITION SUMMARY: Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This...
- Morgantown, WV (4 miles from Granville, WV)
- 19 days ago
- Morgantown, WV (4 miles from Granville, WV)
- 19 days ago
A growing concierge group in the Reston, VA area has an opening for a Primary Care Physician to join their team....
Customer Care Agent 2 - HSC Shared Services
- Morgantown, WV (4 miles from Granville, WV)
- 19 days ago
- Morgantown, WV (4 miles from Granville, WV)
- 19 days ago
Customer Care Agent 2 - HSC Shared Services 26149 Description The department of Shared Services at West Virginia University is currently accepting applications for a Customer Care Agent 2. About...
Demographic Data for Granville, WV
Moving to Granville, WV? Find some basic demographic data about Granville, WV below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Granville, WV
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Granville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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