Concierge Jobs in Baraboo, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Wisconsin Dells, WI (15 miles from Baraboo, WI)
- 10 days ago
- Wisconsin Dells, WI (15 miles from Baraboo, WI)
- 10 days ago
Essential duties and responsibilities include but are not limited to: Ensure superior guest services as dictated in Guest Services training. Greet, register, and assign rooms to guests of hotel....
Title: Overnight Guest Services Associate - Club Wyndham Glacier Canyon
- Wisconsin Dells, WI (15 miles from Baraboo, WI)
- 14 days ago
- Wisconsin Dells, WI (15 miles from Baraboo, WI)
- 14 days ago
Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout....
Customer Experience Representative
- Waunakee, WI (24 miles from Baraboo, WI)
- 17 days ago
- Waunakee, WI (24 miles from Baraboo, WI)
- 17 days ago
This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production contact to...
Title: Guest Services Associate - Club Wyndham Glacier Canyon Resort
- Wisconsin Dells, WI (15 miles from Baraboo, WI)
- 90+ days ago
- Wisconsin Dells, WI (15 miles from Baraboo, WI)
- 90+ days ago
Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout....
Demographic Data for Baraboo, WI
Moving to Baraboo, WI? Find some basic demographic data about Baraboo, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Baraboo, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Baraboo, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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