Concierge Jobs in Fontana, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Lake Geneva, WI (5 miles from Fontana, WI)
- 4 days ago
- Lake Geneva, WI (5 miles from Fontana, WI)
- 4 days ago
JOB REQUIREMENTS: Description Personalize guest\'s experience as aConference Concierge for the Banquet Department!...
- Lake Geneva, WI (5 miles from Fontana, WI)
- 14 days ago
- Lake Geneva, WI (5 miles from Fontana, WI)
- 14 days ago
. - Provide professional concierge services such as arranging and confirmation of reservations for hotel activities, dining and spa as well as arrangements for off premise activities, including but...
Conference Concierge Full Time
- Lake Geneva, WI (5 miles from Fontana, WI)
- 23 days ago
- Lake Geneva, WI (5 miles from Fontana, WI)
- 23 days ago
Personalize guests experience as a Conference Concierge for the Banquet Department! Act as a liaison between Banquets, Event Managers and clients during the event phase of the meeting....
- Crystal Lake, IL (22 miles from Fontana, WI)
- 25 days ago
- Crystal Lake, IL (22 miles from Fontana, WI)
- 25 days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
Demographic Data for Fontana, WI
Moving to Fontana, WI? Find some basic demographic data about Fontana, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Fontana, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Fontana, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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