Concierge Jobs in Germantown, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Menomonee Falls, WI (6 miles from Germantown, WI)
- 18 hours ago
- Menomonee Falls, WI (6 miles from Germantown, WI)
- 18 hours ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Brookfield, WI (12 miles from Germantown, WI)
- 1 day ago
- Brookfield, WI (12 miles from Germantown, WI)
- 1 day ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- West Allis, WI (15 miles from Germantown, WI)
- 3 days ago
- West Allis, WI (15 miles from Germantown, WI)
- 3 days ago
Job Description: GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
- West Allis, WI (15 miles from Germantown, WI)
- 3 days ago
- West Allis, WI (15 miles from Germantown, WI)
- 3 days ago
Job Description: GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Security Guard in a Concierge post?...
- Brookfield, WI (12 miles from Germantown, WI)
- 11 days ago
- Brookfield, WI (12 miles from Germantown, WI)
- 11 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Welcome Services Concierge; FT, 1st shift
- Milwaukee, WI (17 miles from Germantown, WI)
- 14 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 14 days ago
Department: 11624 Aurora Sinai Medical Center - Concierge Service Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday- Friday 8:30am-5pm (occasional...
- Muskego, WI (24 miles from Germantown, WI)
- 17 days ago
- Muskego, WI (24 miles from Germantown, WI)
- 17 days ago
SUMMARY The role of the Concierge provides administrative support for the community....
Children's Ambassador- Concierge/ Patient Transport- Part Time AM's
- Milwaukee, WI (17 miles from Germantown, WI)
- 90+ days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 90+ days ago
At Childrens Wisconsin, we believe kids deserve the best. Childrens Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary...
Demographic Data for Germantown, WI
Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Germantown, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Germantown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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