Concierge Jobs in Grafton, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Department: 11624 AMC Grafton - Concierge Service Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: M-F 10am-2pm Welcome Svc Concierge Pay Range $18.50...
- Milwaukee, WI (19 miles from Grafton, WI)
- 15 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 15 days ago
Job Type Full-time Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response...
Regional Lead Concierge, Workplace Experience
- Waukesha, WI (24 miles from Grafton, WI)
- 22 days ago
- Waukesha, WI (24 miles from Grafton, WI)
- 22 days ago
Key Responsibilities: Concierge Services and Guest Experience: Be a steward of providing Provide a warm, professional welcome to all employees and visitors; set standards that all concierge will follow...
- Milwaukee, WI (19 miles from Grafton, WI)
- 22 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 22 days ago
As a Casino Concierge, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team....
- Greenfield, WI (22 miles from Grafton, WI)
- 23 days ago
- Greenfield, WI (22 miles from Grafton, WI)
- 23 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Wauwatosa, WI (17 miles from Grafton, WI)
- 26 days ago
- Wauwatosa, WI (17 miles from Grafton, WI)
- 26 days ago
The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
- Brown Deer, WI (12 miles from Grafton, WI)
- 30+ days ago
- Brown Deer, WI (12 miles from Grafton, WI)
- 30+ days ago
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
- Brookfield, WI (20 miles from Grafton, WI)
- 30+ days ago
- Brookfield, WI (20 miles from Grafton, WI)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Brookfield, WI (20 miles from Grafton, WI)
- 45+ days ago
- Brookfield, WI (20 miles from Grafton, WI)
- 45+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Children's Ambassador- Concierge/ Patient Transport- Part Time AM's
- Milwaukee, WI (19 miles from Grafton, WI)
- 90+ days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 90+ days ago
At Childrens Wisconsin, we believe kids deserve the best. Childrens Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary...
Demographic Data for Grafton, WI
Moving to Grafton, WI? Find some basic demographic data about Grafton, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Grafton, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Grafton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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