Concierge Jobs in Hartford, WI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Glendale, WI (24 miles from Hartford, WI)
- 1 day ago
- Glendale, WI (24 miles from Hartford, WI)
- 1 day ago
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
Regional Lead Concierge, Workplace Experience
- Waukesha, WI (21 miles from Hartford, WI)
- 27 days ago
- Waukesha, WI (21 miles from Hartford, WI)
- 27 days ago
Key Responsibilities: Concierge Services and Guest Experience: Be a steward of providing Provide a warm, professional welcome to all employees and visitors; set standards that all concierge will follow...
- Brown Deer, WI (24 miles from Hartford, WI)
- 30+ days ago
- Brown Deer, WI (24 miles from Hartford, WI)
- 30+ days ago
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support....
- Brookfield, WI (22 miles from Hartford, WI)
- 30+ days ago
- Brookfield, WI (22 miles from Hartford, WI)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Brookfield, WI (22 miles from Hartford, WI)
- 45+ days ago
- Brookfield, WI (22 miles from Hartford, WI)
- 45+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Demographic Data for Hartford, WI
Moving to Hartford, WI? Find some basic demographic data about Hartford, WI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hartford, WI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hartford, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Safety Training
- People Oriented
- Long-Term Disability
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Closing
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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