Concierge Jobs in Wyoming
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative II Platte Valley Bank - Cheyenne Vandehei JOB SUMMARY: Demonstrate genuine interest and helpfulness when processing customer transactions and when identifying...
Job Type Full-time Description POSITION SUMMARY: As a Concierge at the Snake River Sporting Club, your primary responsibility is to assist guests by providing information, recommendations, and coordinating...
Description About the role: The OP Concierge team is the first line of interaction for information, reservations, and recommendations for member events, programs and activities on site and around the...
Position Summary The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park standard...
Job Type Full-time Description POSITION: Spa Concierge REPORTS TO: Spa & Activities Director DIRECT REPORTS: Spa Attendants POSITION SUMMARY: As Spa Concierge at the Snake River Sporting Club, you will...
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Wyoming
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Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Wyoming
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Wyoming offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Weight Loss
- Guest Service
- Food and Beverage Management
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Music
- Fitness
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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