Front Desk Attendant Jobs in Montgomery, AL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 18 Jobs

Guest Services Representative - Home 2 Suites - Prattville, AL

  • Prattville, AL (11 miles from Montgomery, AL)
  • 1 day ago
  • Prattville, AL (11 miles from Montgomery, AL)
  • 1 day ago

Hotel Equities Guest Services Representative - Home 2 Suites - Prattville, AL in Prattville , Alabama About the Role: We are seeking a Guest Services Representative to join our team at Home 2 Suites...

Customer Service Representative

  • Montgomery, AL
  • 8 days ago
  • Montgomery, AL
  • 8 days ago

Store 2709066: 1024 Ann St, Montgomery, Alabama 36107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Front Desk Agent

  • Wetumpka, AL (18 miles from Montgomery, AL)
  • 9 days ago
  • Wetumpka, AL (18 miles from Montgomery, AL)
  • 9 days ago

service audition Must be able to operate standard office equipment - phones, computers, etc....

Guest Service Representative

  • Montgomery, AL
  • 12 days ago
  • Montgomery, AL
  • 12 days ago

Replies within 24 hours Job Description: Joy Creator At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Customer Service Representative / Financial Associate

  • Millbrook, AL (7 miles from Montgomery, AL)
  • 15 days ago
  • Millbrook, AL (7 miles from Montgomery, AL)
  • 15 days ago

Professionally, courteously and promptly greet and acknowledge all customers that walk into the Office Provide various account services to customers by receiving deposits and loan payments; cashing...

Medical Receptionist - FULL TIME

  • Montgomery, AL
  • 17 days ago
  • Montgomery, AL
  • 17 days ago

Benefits/Perks 3- and 4-day work weeks Some weekends and holidays required Full-time benefits including matching 401(k) Flexible Scheduling Incentive Plans Growth Opportunities Job Summary Serve...

Lead Customer Service Representative

  • Montgomery, AL
  • 29 days ago
  • Montgomery, AL
  • 29 days ago

Store 2706629: 4400 Selma Hwy, Montgomery, Alabama 36108 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Guest Service Representative

  • Prattville, AL (11 miles from Montgomery, AL)
  • 30+ days ago
  • Prattville, AL (11 miles from Montgomery, AL)
  • 30+ days ago

Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures....

Receptionist/Account Service Representative

  • Montgomery, AL
  • 30+ days ago
  • Montgomery, AL
  • 30+ days ago

We are searching for a Receptionist that will grow into an Account Service Representative for an insurance brokerage and risk management firm in Montgomery, Al. The Receptionist/Account Service...

Guest Service Representative

  • Prattville, AL (11 miles from Montgomery, AL)
  • 30+ days ago
  • Prattville, AL (11 miles from Montgomery, AL)
  • 30+ days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Front Desk Agent

  • Montgomery, AL
  • 30+ days ago
  • Montgomery, AL
  • 30+ days ago

Introduction: We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for...

Veterinary Receptionist

  • Montgomery, AL
  • 60+ days ago
  • Montgomery, AL
  • 60+ days ago

Veterinary Receptionist Department: General Practice Hospitals Employment Type: Full Time Location: Pet Care Center Reporting To: Daniel Winstein Description Our hospital is seeking a Veterinary...

Medical Receptionist

  • Wetumpka, AL (18 miles from Montgomery, AL)
  • 90+ days ago
  • Wetumpka, AL (18 miles from Montgomery, AL)
  • 90+ days ago

Benefits/Perks 3- and 4-day work weeks Some weekends and holidays required Full-time benefits including matching 401(k) Flexible Scheduling Incentive Plans Growth Opportunities Job Summary Serve...

Customer Service Representative

  • Prattville, AL (11 miles from Montgomery, AL)
  • 90+ days ago
  • Prattville, AL (11 miles from Montgomery, AL)
  • 90+ days ago

Location: 1221 S Memorial Dr, Prattville, Alabama 36067 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...

Receptionist

  • Wetumpka, AL (18 miles from Montgomery, AL)
  • 90+ days ago
  • Wetumpka, AL (18 miles from Montgomery, AL)
  • 90+ days ago

It would be even better if you also had... High school diploma or equivalent Sales/marketing experience Why Work for Us At H&R Block, we believe and invest in our people by committing to their...

Demographic Data for Montgomery, AL

Moving to Montgomery, AL? Find some basic demographic data about Montgomery, AL below.


Local
National
208,767
5,265
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Montgomery, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Montgomery, AL offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Montgomery, AL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »