Front Desk Attendant Jobs in Illinois

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 369 Jobs

Spa Front Desk Host

  • Chicago, IL
  • 3 hours ago
  • Chicago, IL
  • 3 hours ago

Benefits: Employee discounts Flexible schedule Free uniforms Qualifications: Outstanding customer service and problem-solving skills Confidence when recommending memberships, packages, and product...

Part-Time Receptionist - Wheeling

  • Wheeling, IL
  • 3 hours ago
  • Wheeling, IL
  • 3 hours ago

Job Details Job Location: Wheeling, IL Position Type: Part Time Education Level: High School Salary Range: $16.32 - $19.84 Hourly Travel Percentage: Up to 25% Job Description Greater Family Health...

Communication and Teamwork Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate....

Medical Receptionist

  • Glenwood, IL
  • 5 hours ago
  • Glenwood, IL
  • 5 hours ago

policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous...

Patient Registration Clerk

  • Mattoon, IL
  • 5 hours ago
  • Mattoon, IL
  • 5 hours ago

Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. Ability to assess skills necessary for patient referral, if applicable....

Guest Services Rep Part Time-104020

  • Vernon Hills, IL
  • 15 hours ago
  • Vernon Hills, IL
  • 15 hours ago

For Colorado, Washington, California, Applicants Only : Guest Services Rep Part Time - $13.50 - $22.73 Hourly For New York City (Whitestone) Applicants Only: Guest Services Rep Part Time - $32.88 Hourly...

Receptionist for an Auto Repair Shop

  • Chicago, IL
  • 15 hours ago
  • Chicago, IL
  • 15 hours ago

Receptionist needed for a Repair Shop. MUST HAVE EXPERIENE IN THE AUTOMOTIVE FIELD Must have customer service and excellent communications skills. Full Time Position and Part Time Available If...

Receptionist

  • Arlington Heights, IL
  • 15 hours ago
  • Arlington Heights, IL
  • 15 hours ago

Entry Level Administrative Assistant/Receptionist We are an upbeat, family run- company that helps people who are suffering from hair loss. We only give the best in customer service. If you are...

957012 - Franchise - CSP/Receptionist

  • Pontiac, IL
  • 18 hours ago
  • Pontiac, IL
  • 18 hours ago

Job Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities...

Front Desk Agent

  • Rosemont, IL
  • 19 hours ago
  • Rosemont, IL
  • 19 hours ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....

Experience Specialist/Receptionist - SouthPark Pointe Express Care

  • Moline, IL
  • 19 hours ago
  • Moline, IL
  • 19 hours ago

UPH Additional Information Why UnityPoint Health? Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our...

Receptionist - Long Term Care - Part Time

  • Joliet, IL
  • 19 hours ago
  • Joliet, IL
  • 19 hours ago

Overview Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity,...

Customer Service Representative - 1st shift - Champaign, IL

  • Champaign, IL
  • 19 hours ago
  • Champaign, IL
  • 19 hours ago

Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external...

Guest Service Agent - R-0064569

  • Chicago, IL
  • 23 hours ago
  • Chicago, IL
  • 23 hours ago

The Guest Service Agent is first point of contact and therefore represents the brand as all guests enter the hotel....

Front Desk Supr Hourly, Sheraton Chicago Northbook, IL

  • Northbrook, IL
  • 1 day ago
  • Northbrook, IL
  • 1 day ago

Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate andtimely information and services....

Demographic Data for Illinois

Moving to Illinois? Find some basic demographic data about Illinois below.


Local
National
12,812,477
319,486

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Illinois

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Illinois offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Illinois
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »