Front Desk Attendant Jobs in Ames, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Experience Specialist/Receptionist: Ankeny Family Medicine
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
Overview Experience Specialist Ankeny Family Medicine Monday-Friday 7:00AM-4:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they...
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 5 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 5 days ago
Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to...
Dealership: L0190 Honda of Ames HONDA of AMES Are you someone who loves connecting with people and making a great first impression? Are you looking for a career where you can be part of a team...
Receptionist/Pat Reg Rep (FT) Physical Therapy & Rehab Ames 2025-068
- Ames, IA
- 16 days ago
- Ames, IA
- 16 days ago
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....
- Boone, IA (14 miles from Ames, IA)
- 30+ days ago
- Boone, IA (14 miles from Ames, IA)
- 30+ days ago
Receptionist-Float Boone County Family Medicine South Boone, IA Employment Status: Full-Time Join our clinic team now providing excellent patient care with a skilled team of providers! We offer a...
Experience Specialist/Receptionist: Huxley Family Physicians
- Huxley, IA (10 miles from Ames, IA)
- 60+ days ago
- Huxley, IA (10 miles from Ames, IA)
- 60+ days ago
UPH Additional Information Why UnityPoint Health? Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our...
- Johnston, IA (22 miles from Ames, IA)
- 90+ days ago
- Johnston, IA (22 miles from Ames, IA)
- 90+ days ago
Employment Type: Full time Shift: Description: Essential Key J ob Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting...
Position Type: Secretarial/Clerical/ District Office Secretary Date Posted: 1/3/2025 Location: District Office Closing Date: 01/17/2025    Welcome to Ames Community School District (CSD),...
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ames, IA
Highest Education Level
Front Desk Attendants in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »