Front Desk Attendant Jobs in Des Moines, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Experience Specialist/Receptionist: Lakeview Pediatrics
- West Des Moines, IA (12 miles from Des Moines, IA)
- 15 hours ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 15 hours ago
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Pediatrics- Lakeview- DM Shift: Mon 8-5, Tues 8-5, Wed 8-12, Thurs 630-4, Fri 630-4 Job ID: 161956 Overview Experience...
Waukee Pediatrics PRN receptionist
- Waukee, IA (13 miles from Des Moines, IA)
- 1 day ago
- Waukee, IA (13 miles from Des Moines, IA)
- 1 day ago
Employment Type: Part time Shift: Description: na Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on...
- Clive, IA (8 miles from Des Moines, IA)
- 1 day ago
- Clive, IA (8 miles from Des Moines, IA)
- 1 day ago
Employment Type: Full time Shift: Description: na Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on...
- Clive, IA (8 miles from Des Moines, IA)
- 1 day ago
- Clive, IA (8 miles from Des Moines, IA)
- 1 day ago
Additional Information Part time, Must be available weekends, Weekly Pay, Employee discounts Job Number 25000143 Job Category Rooms & Guest Services Operations Location Courtyard Des Moines West/Clive...
Experience Specialist/Receptionist: Ankeny Family Medicine
- Ankeny, IA (8 miles from Des Moines, IA)
- 2 days ago
- Ankeny, IA (8 miles from Des Moines, IA)
- 2 days ago
Overview Experience Specialist Ankeny Family Medicine Monday-Friday 7:00AM-4:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they...
- West Des Moines, IA (12 miles from Des Moines, IA)
- 2 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 2 days ago
Description As a receptionist, you will perform reception, switchboard, and other office support duties. Your role will be to work with the administrative services team to support other...
Experience Specialist/Receptionist: Walnut Creek Pediatrics
- West Des Moines, IA (12 miles from Des Moines, IA)
- 2 days ago
- West Des Moines, IA (12 miles from Des Moines, IA)
- 2 days ago
Overview Experience Specialist/Receptionist Walnut Creek Pediatrics Monday-Friday 8:00AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet...
Customer Service Representative
- Ankeny, IA (8 miles from Des Moines, IA)
- 6 days ago
- Ankeny, IA (8 miles from Des Moines, IA)
- 6 days ago
Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to...
Experience Specialist/Receptionist: Waukee Pediatrics
- Waukee, IA (13 miles from Des Moines, IA)
- 6 days ago
- Waukee, IA (13 miles from Des Moines, IA)
- 6 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 0.9 Department: Pediatrics- Waukee- DM Shift: Mon 7-430, Tues OFF, Wed 7-430, Thurs 7-430 Fri 7-430 Job ID: 163114 UnityPoint Health...
Experience Specialist/Receptionist: Urbandale Urgent Care
- Urbandale, IA (1 mile from Des Moines, IA)
- 15 days ago
- Urbandale, IA (1 mile from Des Moines, IA)
- 15 days ago
UPH Additional Information Why UnityPoint Health? Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our...
Waukee Family Medicine- Full Time receptionist
- Waukee, IA (13 miles from Des Moines, IA)
- 15 days ago
- Waukee, IA (13 miles from Des Moines, IA)
- 15 days ago
Employment Type: Full time Shift: Description: na Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on...
Front Desk Agent Part Time l Country Inn & Suites
- Clive, IA (8 miles from Des Moines, IA)
- 17 days ago
- Clive, IA (8 miles from Des Moines, IA)
- 17 days ago
service recovery program · Follows proper selling techniques and ensures strategies are utilized to maximize room revenues · Monitors room availability, follows restrictions, and all booking policies...
The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service...
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
. * Efficiently and courteously answering multi-line telephone system. * Responds to routine inquiries takes messages or routes callers to appropriate parties. * Greets visitors and notifies appropriate...
Demographic Data for Des Moines, IA
Moving to Des Moines, IA? Find some basic demographic data about Des Moines, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Des Moines, IA
Highest Education Level
Front Desk Attendants in Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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