Front Desk Attendant Jobs in Johnston, IA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 46 Jobs

Receptionist (2-FT) Float Ames 2025-056

  • Ames, IA (22 miles from Johnston, IA)
  • 1 day ago
  • Ames, IA (22 miles from Johnston, IA)
  • 1 day ago

Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....

Receptionist / Administrative Assistant - BT East Armypost

  • Des Moines, IA (9 miles from Johnston, IA)
  • 1 day ago
  • Des Moines, IA (9 miles from Johnston, IA)
  • 1 day ago

assigned Education and/or Experience: High school diploma or GED preferred Additional specific education, certifications, or experience preferred/required: At least one year of experience in a customer service-oriented...

Part-Time Guest Service Agent SpringHill Suites by Marriott West Des Moines

  • West Des Moines, IA (16 miles from Johnston, IA)
  • 1 day ago
  • West Des Moines, IA (16 miles from Johnston, IA)
  • 1 day ago

outstanding guest service and financial profitability....

Experience Specialist/Receptionist: Ingersoll Urgent Care

  • Des Moines, IA (9 miles from Johnston, IA)
  • 1 day ago
  • Des Moines, IA (9 miles from Johnston, IA)
  • 1 day ago

UPH Additional Information Why UnityPoint Health? Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our...

Receptionist

  • Clive, IA (8 miles from Johnston, IA)
  • 2 days ago
  • Clive, IA (8 miles from Johnston, IA)
  • 2 days ago

Employment Type: Full time Shift: Day Shift Description: na Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the...

Guest Service Agent

  • West Des Moines, IA (16 miles from Johnston, IA)
  • 3 days ago
  • West Des Moines, IA (16 miles from Johnston, IA)
  • 3 days ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

Experience Specialist/Receptionist: Johnston Family Medicine

  • Johnston, IA
  • 3 days ago
  • Johnston, IA
  • 3 days ago

UPH Additional Information Why UnityPoint Health? Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our...

MercyOne Plastic Surgery Receptionist Womens Center Full Time

  • Clive, IA (8 miles from Johnston, IA)
  • 5 days ago
  • Clive, IA (8 miles from Johnston, IA)
  • 5 days ago

Career Site Cookie Settings Personal Information Find Jobs Job Search Browse Categories Nursing Jobs Billing Jobs Locations Working at Trinity Why Trinity How We Hire Benefits About Trinity Health...

Customer Service Receptionist (PRN-AS NEEDED)

  • West Des Moines, IA (16 miles from Johnston, IA)
  • 5 days ago
  • West Des Moines, IA (16 miles from Johnston, IA)
  • 5 days ago

Greets patients and visitors to the West Lakes building. Previous experience working in a customer service or front desk receptionist environment preferred. High school diploma or equivalent...

Experience Specialist/Receptionist: Ankeny Pediatrics

  • Ankeny, IA (7 miles from Johnston, IA)
  • 6 days ago
  • Ankeny, IA (7 miles from Johnston, IA)
  • 6 days ago

Area of Interest: Patient Services FTE/Hours per pay period:.01 Department: Pediatrics - Ankeny- DM Shift: PRN M-F 7-5 office hours Job ID: 158517 UnityPoint Health Information Why UnityPoint...

Receptionist - Part-time

  • Clive, IA (8 miles from Johnston, IA)
  • 6 days ago
  • Clive, IA (8 miles from Johnston, IA)
  • 6 days ago

Responsibilities Clive Behavioral Health Be a part of our caring team of professionals at Clive Behavioral Health, where we provide compassionate inpatient and outpatient care for individuals who...

Customer Service Representative

  • Ankeny, IA (7 miles from Johnston, IA)
  • 6 days ago
  • Ankeny, IA (7 miles from Johnston, IA)
  • 6 days ago

Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner....

MercyOne Plastic Surgery Receptionist Women's Center Full Time

  • Clive, IA (8 miles from Johnston, IA)
  • 7 days ago
  • Clive, IA (8 miles from Johnston, IA)
  • 7 days ago

Employment Type: Full time Shift: Day Shift Description: Essential Key Job Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the...

Receptionist (FT) Hematology/Oncology Ames 2025-054

  • Ames, IA (22 miles from Johnston, IA)
  • 7 days ago
  • Ames, IA (22 miles from Johnston, IA)
  • 7 days ago

Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients....

Sales Receptionist

  • Des Moines, IA (9 miles from Johnston, IA)
  • 7 days ago
  • Des Moines, IA (9 miles from Johnston, IA)
  • 7 days ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Demographic Data for Johnston, IA

Moving to Johnston, IA? Find some basic demographic data about Johnston, IA below.


Local
National
24,434
649
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Johnston, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Johnston, IA offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Johnston, IA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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