Front Desk Attendant Jobs in West Branch, IA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-13 of 13 Jobs

Receptionist

  • Iowa City, IA (12 miles from West Branch, IA)
  • 1 day ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 1 day ago

Harv's Auto Body Repair is a family-owned business, looking for an outgoing, detail-oriented team player to join our small team. This position is vital to our business, so dependability is a must....

Guest Service Representative

  • Coralville, IA (14 miles from West Branch, IA)
  • 3 days ago
  • Coralville, IA (14 miles from West Branch, IA)
  • 3 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Hotel Guest Service Rep

  • Iowa City, IA (12 miles from West Branch, IA)
  • 4 days ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 4 days ago

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...

Guest Service Representative (PT) - Graduate by Hilton Iowa City

  • Iowa City, IA (12 miles from West Branch, IA)
  • 7 days ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 7 days ago

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....

Guest Service Representative (FT) - Graduate by Hilton Iowa City

  • Iowa City, IA (12 miles from West Branch, IA)
  • 7 days ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 7 days ago

Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate Iowa City and its brilliant team of hospitality enthusiasts....

Front Desk Associate - Part Time

  • Coralville, IA (14 miles from West Branch, IA)
  • 10 days ago
  • Coralville, IA (14 miles from West Branch, IA)
  • 10 days ago

Purpose of the Position: Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay....

Medical Receptionist (Home Health Care)

  • Iowa City, IA (12 miles from West Branch, IA)
  • 12 days ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 12 days ago

Key Responsibilities: Greet incoming visitors in a professional and courteous manner Answer phone calls and respond to general information inquiries and direct calls to appropriate departments Maintain...

Salon Receptionist - Coral Ridge Mall

  • Coralville, IA (14 miles from West Branch, IA)
  • 14 days ago
  • Coralville, IA (14 miles from West Branch, IA)
  • 14 days ago

At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we...

Receptionist

  • Iowa City, IA (12 miles from West Branch, IA)
  • 25 days ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 25 days ago

Shift Available: PT/PRN Evenings & Weekends Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our...

Guest Service Representative

  • Coralville, IA (14 miles from West Branch, IA)
  • 60+ days ago
  • Coralville, IA (14 miles from West Branch, IA)
  • 60+ days ago

As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded....

Experience Specialist/Receptionist - North Liberty Family Med

  • North Liberty, IA (17 miles from West Branch, IA)
  • 60+ days ago
  • North Liberty, IA (17 miles from West Branch, IA)
  • 60+ days ago

UPH Additional Information Why UnityPoint Health? Commitment to our Team Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members....

Front Desk Night Auditor

  • Riverside, IA (20 miles from West Branch, IA)
  • 60+ days ago
  • Riverside, IA (20 miles from West Branch, IA)
  • 60+ days ago

This position must be focused on providing the highest level of guest service, as it has a direct impact on the guest experience while staying at the resort....

Customer Service Representative Opener

  • Iowa City, IA (12 miles from West Branch, IA)
  • 90+ days ago
  • Iowa City, IA (12 miles from West Branch, IA)
  • 90+ days ago

Benefits: Employee discounts Flexible schedule Opportunity for advancement Job Summary The Customer Service Representative will be responsible for creating a positive member experience by...

Demographic Data for West Branch, IA

Moving to West Branch, IA? Find some basic demographic data about West Branch, IA below.


Local
National
3,839
88
Small

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in West Branch, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in West Branch, IA offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in West Branch, IA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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