Front Desk Attendant Jobs in Maryland
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 8 hours ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 8 hours ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service. You will be empowered to...
About Us The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile. By joining our team, you also...
Receptionist is responsible for greeting and appropriately directing patients/visitors/guests while treating medical center staff, visitors, physicians, patients and families in a professional and courteous...
About Us Slater Slater Schulman LLP is a prominent full-service law firm with over 40 years of experience representing survivors of catastrophic and traumatic events. Our nationally renowned...
Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....
If you answered yes to all the questions above, then you should know Congressional Country Club is seeking a Racquets Front Desk Attendant....
Emerald Hospitality Associates is seeking a dynamic, service-oriented Guest Service Agent to join our team!...
Front Desk Clerk Job Title: Front Desk Agent Status: NON-EXEMPT Reports to : AGM Position Summary: The main functions of the Front Desk Agent is directly responsible for the prompt, efficient, and courteous...
The Receptionist Administrative Assistant provides essential support to all firm members, visitors, and callers, aiming to enhance interactions with the firm. Responsibilities: Prepare the...
About Us EVEN Hotel Rockville-Washington D.C. Area is just steps from the Twinbrook Metro Station, providing easy access to Washington D.C., Baltimore, Gaithersburg, and Glenmont. Our wellness...
Medical Receptionist- Call Center Laurel, MD Pay From: $19 per hour MUST: Qualified Medical Receptionist with experience in a medical office Need to have Great Tenure EMR experience Customer...
Company: Kelly Services Location: Baltimore, MD Career Level: Entry Level Industries: Recruitment Agency, Staffing, Job Board Description For those who want to keep growing, learning, and...
For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Front Desk Receptionist to work at a law firm in Baltimore, MD. Sound good?...
Medical Receptionist Internal Medicine Silver Spring MD Pay From: $21 Per Hour MUST: Experienced Medical Receptionist 3 years of recent experience in a private practice medical office experience...
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Maryland
Highest Education Level
Front Desk Attendants in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Complaint Resolution
- Wellness
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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