Front Desk Attendant Jobs in East Lansing, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 17 Jobs

Smg - Medical Receptionist

  • Williamston, MI (10 miles from East Lansing, MI)
  • 1 day ago
  • Williamston, MI (10 miles from East Lansing, MI)
  • 1 day ago

Job Opportunity Job ID: 48610 Positions Location: Williamston, MI Job Description General Purpose of Job: Description: Positions Location: Williamston, MI Job Description General Purpose of Job :...

Sih - Medical Receptionist

  • Lansing, MI (6 miles from East Lansing, MI)
  • 7 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 7 days ago

Description: Positions Location: Ionia, MI Job Description General Purpose of Job: The registration of outpatients in a timely and efficient manner. Verifies insurance, performs point-of-service...

Medical Receptionist

  • Lansing, MI (6 miles from East Lansing, MI)
  • 8 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 8 days ago

Customer Service Representative Clinician Technician (ClinTech) Location: Lansing, MI MUST HAVE: 1-2 years of Customer Service (Medical Field) experience SCHEDULE: Mon-Fri 8am-5pm w/ 1 hour lunch...

Medical Receptionist

  • Lansing, MI (6 miles from East Lansing, MI)
  • 11 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 11 days ago

Job Opportunity Job ID: 48043 Positions Location: Lansing, MI Job Description General Purpose of Job: Perform Description: Positions Location: Lansing, MI Job Description General Purpose of Job :...

Medical Assistant Receptionist - McLaren Careers

  • Lansing, MI (6 miles from East Lansing, MI)
  • 16 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 16 days ago

Essential Functions and Responsibilities: Performs to service excellence standards: Responds promptly, professionally and courteously to all customers' needs....

Front Desk Supervisor-AC Hotel

  • Lansing, MI (6 miles from East Lansing, MI)
  • 19 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 19 days ago

As a Front Desk Supervisor, you'll be the driving force behind our front desk team, shaping an environment where guest service and hospitality shine!...

Aveda Institute Front Desk Coach

  • East Lansing, MI
  • 22 days ago
  • East Lansing, MI
  • 22 days ago

schedule guest services staff, always ensuring adequate coverage.Provide regular feedback and coaching, conduct performance reviews, and foster a culture of positivity and growth.Maintain inventory...

Aveda Institute Front Desk Leader

  • East Lansing, MI
  • 24 days ago
  • East Lansing, MI
  • 24 days ago

We strive to stay progressive in our industry by offering our employees a professional workplace where they feel supported and successful.Job DescriptionThe Guest Services Coach is the dynamic leader...

Seh-Medical Receptionist

  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago

of the outpatient registration function Typing and computer skills necessary for the creation and compilation of various departmental records and documents Interpersonal skills necessary to provide courteous...

Guest Service Representative (FT) - Graduate by Hilton East Lansing

  • East Lansing, MI
  • 60+ days ago
  • East Lansing, MI
  • 60+ days ago

Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate by Hilton East Lansing and its brilliant team of hospitality enthusiasts....

Bilingual Customer Service Representative I

  • Mason, MI (12 miles from East Lansing, MI)
  • 30+ days ago
  • Mason, MI (12 miles from East Lansing, MI)
  • 30+ days ago

Location: Mason, MI Supervisor: Cortnie Preston Recruiter: Amanda Greenwood Pay Grade: 13 Looking for an opportunity to build your future? Dart is hiring! Our Administrative Sales team is looking...

Front Desk Reception- AC Marriott / Hyatt House Lansing - or

  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago

As a Front Desk Clerk or Guest Services Clerk, you'll be at the heart of the hotel, where every interaction counts....

Front Desk/Host

  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago

Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

Front Desk Reception- AC Marriott / Hyatt House Lansing - PT or FT

  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago

As a Front Desk Clerk or Guest Services Clerk, you’ll be at the heart of the hotel, where every interaction counts....

Customer Service Representative

  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 45+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Demographic Data for East Lansing, MI

Moving to East Lansing, MI? Find some basic demographic data about East Lansing, MI below.


Local
National
66,136
1,128
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in East Lansing, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in East Lansing, MI offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in East Lansing, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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