Front Desk Attendant Jobs in Muskegon, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-6 of 6 Jobs

Medical Receptionist

  • Muskegon, MI
  • 21 hours ago
  • Muskegon, MI
  • 21 hours ago

Greets all individuals arriving at the office courteously and ensures that their needs are met.2....

Registration Clerk - Relief

  • Muskegon, MI
  • 4 days ago
  • Muskegon, MI
  • 4 days ago

Employment Type: Part time Shift: Rotating Shift Description: Shift: Relief status, pick up shifts on an as-need basis to cover PTO/shift coverage need. Variable days and shifts. Minimum 2-3...

Patient Registration Clerk - Relief

  • Grand Haven, MI (16 miles from Muskegon, MI)
  • 4 days ago
  • Grand Haven, MI (16 miles from Muskegon, MI)
  • 4 days ago

Employment Type: Part time Shift: Rotating Shift Description: Shift: On a casual, as-need basis, able to pick up shifts that are available. Must be able to commit to minimum 2-3 shifts/per month....

Medical Receptionist

  • Muskegon, MI
  • 21 days ago
  • Muskegon, MI
  • 21 days ago

Medical Receptionist Job Type: Walk-in Primary Care Services Job Schedule: Monday - Friday, with the possibility of a weekend shift as needed Job Location: Muskegon, MI Under the direct...

Customer Service Representative

  • Muskegon, MI
  • 45+ days ago
  • Muskegon, MI
  • 45+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Front Desk Coordinator I

  • Grand Haven, MI (16 miles from Muskegon, MI)
  • 60+ days ago
  • Grand Haven, MI (16 miles from Muskegon, MI)
  • 60+ days ago

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit,...

Demographic Data for Muskegon, MI

Moving to Muskegon, MI? Find some basic demographic data about Muskegon, MI below.


Local
National
131,162
2,403
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Muskegon, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Muskegon, MI offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Muskegon, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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