Front Desk Attendant Jobs in Muskegon, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Greets all individuals arriving at the office courteously and ensures that their needs are met.2....
Employment Type: Part time Shift: Rotating Shift Description: Shift: Relief status, pick up shifts on an as-need basis to cover PTO/shift coverage need. Variable days and shifts. Minimum 2-3...
Patient Registration Clerk - Relief
- Grand Haven, MI (16 miles from Muskegon, MI)
- 4 days ago
- Grand Haven, MI (16 miles from Muskegon, MI)
- 4 days ago
Employment Type: Part time Shift: Rotating Shift Description: Shift: On a casual, as-need basis, able to pick up shifts that are available. Must be able to commit to minimum 2-3 shifts/per month....
Medical Receptionist Job Type: Walk-in Primary Care Services Job Schedule: Monday - Friday, with the possibility of a weekend shift as needed Job Location: Muskegon, MI Under the direct...
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
- Grand Haven, MI (16 miles from Muskegon, MI)
- 60+ days ago
- Grand Haven, MI (16 miles from Muskegon, MI)
- 60+ days ago
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit,...
Demographic Data for Muskegon, MI
Moving to Muskegon, MI? Find some basic demographic data about Muskegon, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Muskegon, MI
Highest Education Level
Front Desk Attendants in Muskegon, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »