Front Desk Attendant Jobs in Rochester, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

Patient Coordinator/Medical Receptionist - ARC Royal Oak
- Eye Care Partners
- Royal Oak, MI (16 miles from Rochester, MI)
- 12 days ago
- Eye Care Partners
- Royal Oak, MI (16 miles from Rochester, MI)
- 12 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Troy, MI (8 miles from Rochester, MI)
- 1 day ago
- Troy, MI (8 miles from Rochester, MI)
- 1 day ago
Additional Information Evening Shift Job Number 24218268 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Troy, 1525 East Maple Road, Troy, Michigan, United States VIEW ON MAP...
Aveda Institute Front Desk Receptionist - Day,Evening, & Weekend Shifts Available
- Royal Oak, MI (16 miles from Rochester, MI)
- 4 days ago
- Royal Oak, MI (16 miles from Rochester, MI)
- 4 days ago
At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience....
Guest Service Representative/Cashier
- Troy, MI (8 miles from Rochester, MI)
- 4 days ago
- Troy, MI (8 miles from Rochester, MI)
- 4 days ago
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....
Customer Service Representative
- Clarkston, MI (13 miles from Rochester, MI)
- 6 days ago
- Clarkston, MI (13 miles from Rochester, MI)
- 6 days ago
Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...
- Roseville, MI (18 miles from Rochester, MI)
- 7 days ago
- Roseville, MI (18 miles from Rochester, MI)
- 7 days ago
The successful candidate: has a high school diploma or equivalent. preferably has one-year experience in a high traffic receptionist or customer service-oriented position. has a welcoming, pleasant...
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
- Auburn Hills, MI (9 miles from Rochester, MI)
- 9 days ago
- Auburn Hills, MI (9 miles from Rochester, MI)
- 9 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
Receptionist (Scheduling) Part-Time
- Southfield, MI (17 miles from Rochester, MI)
- 9 days ago
- Southfield, MI (17 miles from Rochester, MI)
- 9 days ago
SCHEDULING RECEPTIONIST POSITION SUMMARY: Under the supervision of the Scheduling Manager, the PACE Southeast Michigan (PACE SEMI) Scheduling Receptionist will support the scheduling team at our...
- Auburn Hills, MI (9 miles from Rochester, MI)
- 11 days ago
- Auburn Hills, MI (9 miles from Rochester, MI)
- 11 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
- Bloomfield Hills, MI (14 miles from Rochester, MI)
- 12 days ago
- Bloomfield Hills, MI (14 miles from Rochester, MI)
- 12 days ago
service...
Patient Services Representative (Medical Receptionist)
- Troy, MI (8 miles from Rochester, MI)
- 13 days ago
- Troy, MI (8 miles from Rochester, MI)
- 13 days ago
Beaumont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Beaumont Urgent Care as a...
- Troy, MI (8 miles from Rochester, MI)
- 14 days ago
- Troy, MI (8 miles from Rochester, MI)
- 14 days ago
Additional Information flexible shifts, Pay: $18.50/hour Job Number 24211166 Job Category Rooms & Guest Services Operations Location Detroit Marriott Troy, 200 W....
Guest Service Representative Part Time
- Rochester Hills, MI
- 15 days ago
- Rochester Hills, MI
- 15 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Patient Services Representative (Medical Receptionist)
- Macomb, MI (12 miles from Rochester, MI)
- 15 days ago
- Macomb, MI (12 miles from Rochester, MI)
- 15 days ago
Beaumont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Beaumont Urgent Care as a...
Demographic Data for Rochester, MI
Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rochester, MI
Highest Education Level
Front Desk Attendants in Rochester, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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