Front Desk Attendant Jobs in Rochester, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 58 Jobs

Medical Receptionist

  • Rochester, MI
  • 5 hours ago
  • Rochester, MI
  • 5 hours ago

MEDICAL RECEPTIONIST Rochester Hills family practice. Excellent pay & benefits. Full time available. Call Rob ... or email ... Since our inception, our practice has grown and evolved, but our core...

Patient Coordinator/Medical Receptionist - ARC Royal Oak

  • Royal Oak, MI (16 miles from Rochester, MI)
  • 45+ days ago
  • Royal Oak, MI (16 miles from Rochester, MI)
  • 45+ days ago

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Block Advisors Receptionist

  • Bloomfield Township, MI (14 miles from Rochester, MI)
  • 4 hours ago
  • Bloomfield Township, MI (14 miles from Rochester, MI)
  • 4 hours ago

Job Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities...

Patient Services Representative (Medical Receptionist)

  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 1 day ago
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 1 day ago

We have a full time, front desk/medical receptionist position open at our clinic located at 27810 Grand River Ave, Farmington Hills, MI 48336. Scheduling is tentative 8am - 8pm, 3 shifts/week for...

Guest Service Representative/Cashier

  • Troy, MI (8 miles from Rochester, MI)
  • 1 day ago
  • Troy, MI (8 miles from Rochester, MI)
  • 1 day ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Receptionist

  • Troy, MI (8 miles from Rochester, MI)
  • 1 day ago
  • Troy, MI (8 miles from Rochester, MI)
  • 1 day ago

Your passion. Your purpose. If you're here, you're looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in...

Receptionist

  • Troy, MI (8 miles from Rochester, MI)
  • 2 days ago
  • Troy, MI (8 miles from Rochester, MI)
  • 2 days ago

The Receptionist is responsible for maintaining operations at the front desk including answering incoming calls, directing calls to appropriate associates, and greeting visitors. The position...

Front Desk Receptionist

  • Rochester Hills, MI
  • 3 days ago
  • Rochester Hills, MI
  • 3 days ago

The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday were closed! Job Description What would you do?...

Receptionist for Senior Living Facility

  • Madison Heights, MI (15 miles from Rochester, MI)
  • 3 days ago
  • Madison Heights, MI (15 miles from Rochester, MI)
  • 3 days ago

Responsibilities/Qualifications Red Run Senior Living Facility in Madison Heights is looking for an amazing Concierge. The Concierge is the person that meets and greets our residents daily and...

957012 - Franchise - CSP/Receptionist

  • Imlay City, MI (23 miles from Rochester, MI)
  • 3 days ago
  • Imlay City, MI (23 miles from Rochester, MI)
  • 3 days ago

Job Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities...

Customer Service Representative

  • Roseville, MI (18 miles from Rochester, MI)
  • 4 days ago
  • Roseville, MI (18 miles from Rochester, MI)
  • 4 days ago

Location: 17580 Frazho Rd, Roseville, Michigan 48066 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...

Receptionist and Customer Service Rep

  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 5 days ago
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 5 days ago

Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to...

Receptionist - McLaren Careers

  • Pontiac, MI (8 miles from Rochester, MI)
  • 6 days ago
  • Pontiac, MI (8 miles from Rochester, MI)
  • 6 days ago

McLaren Health Care Receptionist - McLaren Careers in Pontiac , Michigan As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general...

Receptionist

  • Pontiac, MI (8 miles from Rochester, MI)
  • 6 days ago
  • Pontiac, MI (8 miles from Rochester, MI)
  • 6 days ago

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks...

Customer Service Representative-I (Medical Billing Call Center Customer Service Representative) - PFS (Remote)

  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 7 days ago
  • Farmington Hills, MI (20 miles from Rochester, MI)
  • 7 days ago

Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Work Remote Position (Pay Range: $18.8367-$28.2551) Performs day- to- day customer service activities within the hospital...

Remote Work

Demographic Data for Rochester, MI

Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.


Local
National
104,669
2,693
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Rochester, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Rochester, MI offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Rochester, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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