Front Desk Attendant Jobs in Rochester, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 49 Jobs
Eye Care Partners

Patient Coordinator/Medical Receptionist - ARC Royal Oak

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Front Desk

  • Troy, MI (8 miles from Rochester, MI)
  • 1 day ago
  • Troy, MI (8 miles from Rochester, MI)
  • 1 day ago

Additional Information Evening Shift Job Number 24218268 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Troy, 1525 East Maple Road, Troy, Michigan, United States VIEW ON MAP...

Aveda Institute Front Desk Receptionist - Day,Evening, & Weekend Shifts Available

  • Royal Oak, MI (16 miles from Rochester, MI)
  • 4 days ago
  • Royal Oak, MI (16 miles from Rochester, MI)
  • 4 days ago

At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience....

Guest Service Representative/Cashier

  • Troy, MI (8 miles from Rochester, MI)
  • 4 days ago
  • Troy, MI (8 miles from Rochester, MI)
  • 4 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Customer Service Representative

  • Clarkston, MI (13 miles from Rochester, MI)
  • 6 days ago
  • Clarkston, MI (13 miles from Rochester, MI)
  • 6 days ago

Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...

Receptionist ( 4p-8p)

  • Roseville, MI (18 miles from Rochester, MI)
  • 7 days ago
  • Roseville, MI (18 miles from Rochester, MI)
  • 7 days ago

The successful candidate: has a high school diploma or equivalent. preferably has one-year experience in a high traffic receptionist or customer service-oriented position. has a welcoming, pleasant...

Front Desk Receptionist

  • Rochester, MI
  • 7 days ago
  • Rochester, MI
  • 7 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Front Desk Agent - Part Time

  • Auburn Hills, MI (9 miles from Rochester, MI)
  • 9 days ago
  • Auburn Hills, MI (9 miles from Rochester, MI)
  • 9 days ago

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....

Receptionist (Scheduling) Part-Time

  • Southfield, MI (17 miles from Rochester, MI)
  • 9 days ago
  • Southfield, MI (17 miles from Rochester, MI)
  • 9 days ago

SCHEDULING RECEPTIONIST POSITION SUMMARY: Under the supervision of the Scheduling Manager, the PACE Southeast Michigan (PACE SEMI) Scheduling Receptionist will support the scheduling team at our...

Front Desk Agent - Full Time

  • Auburn Hills, MI (9 miles from Rochester, MI)
  • 11 days ago
  • Auburn Hills, MI (9 miles from Rochester, MI)
  • 11 days ago

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....

Front Desk Agent

  • Bloomfield Hills, MI (14 miles from Rochester, MI)
  • 12 days ago
  • Bloomfield Hills, MI (14 miles from Rochester, MI)
  • 12 days ago

service...

Patient Services Representative (Medical Receptionist)

  • Troy, MI (8 miles from Rochester, MI)
  • 13 days ago
  • Troy, MI (8 miles from Rochester, MI)
  • 13 days ago

Beaumont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Beaumont Urgent Care as a...

Front Desk Agent

  • Troy, MI (8 miles from Rochester, MI)
  • 14 days ago
  • Troy, MI (8 miles from Rochester, MI)
  • 14 days ago

Additional Information flexible shifts, Pay: $18.50/hour Job Number 24211166 Job Category Rooms & Guest Services Operations Location Detroit Marriott Troy, 200 W....

Guest Service Representative Part Time

  • Rochester Hills, MI
  • 15 days ago
  • Rochester Hills, MI
  • 15 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Patient Services Representative (Medical Receptionist)

  • Macomb, MI (12 miles from Rochester, MI)
  • 15 days ago
  • Macomb, MI (12 miles from Rochester, MI)
  • 15 days ago

Beaumont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Beaumont Urgent Care as a...

Demographic Data for Rochester, MI

Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.


Local
National
104,669
2,693
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Rochester, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Rochester, MI offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Rochester, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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