Front Desk Attendant Jobs in Utica, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 65 Jobs
Eye Care Partners

Patient Coordinator/Medical Receptionist - ARC Royal Oak

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Front Desk

  • Troy, MI (8 miles from Utica, MI)
  • 17 hours ago
  • Troy, MI (8 miles from Utica, MI)
  • 17 hours ago

Additional Information Evening Shift Job Number 24218268 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Troy, 1525 East Maple Road, Troy, Michigan, United States VIEW ON MAP...

OBGYN Receptionist

  • Detroit, MI (22 miles from Utica, MI)
  • 19 hours ago
  • Detroit, MI (22 miles from Utica, MI)
  • 19 hours ago

Overview Comprehensive Woman's Care, a Partner Practice of Together Women's Health, is seeking a full time Receptionist to join their growing team. The Receptionist is a brand ambassador and is...

Front Desk Receptionist

  • Detroit, MI (22 miles from Utica, MI)
  • 1 day ago
  • Detroit, MI (22 miles from Utica, MI)
  • 1 day ago

Works in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Assist Manager with daily gift shop duties. Please send your resume....

Aveda Institute Front Desk Receptionist - Day,Evening, & Weekend Shifts Available

  • Royal Oak, MI (14 miles from Utica, MI)
  • 3 days ago
  • Royal Oak, MI (14 miles from Utica, MI)
  • 3 days ago

At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience....

Guest Service Agent

  • Detroit, MI (22 miles from Utica, MI)
  • 3 days ago
  • Detroit, MI (22 miles from Utica, MI)
  • 3 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Guest Service Representative/Cashier

  • Troy, MI (8 miles from Utica, MI)
  • 3 days ago
  • Troy, MI (8 miles from Utica, MI)
  • 3 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Guest Service Agent Front Desk

  • Detroit, MI (22 miles from Utica, MI)
  • 3 days ago
  • Detroit, MI (22 miles from Utica, MI)
  • 3 days ago

As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests....

Receptionist & Administrative Assistant

  • Detroit, MI (22 miles from Utica, MI)
  • 4 days ago
  • Detroit, MI (22 miles from Utica, MI)
  • 4 days ago

or administrative work such as scheduling appointments, making travel arrangements, typing, filing, making copies, completing reports or presentations Answer and direct incoming calls in a prompt, courteous...

Reservation Agent (PT)

  • Detroit, MI (22 miles from Utica, MI)
  • 4 days ago
  • Detroit, MI (22 miles from Utica, MI)
  • 4 days ago

work on a regular basis. - Ensure that Superior Guest Service levels are met according to Standard Operating Procedures. - Attend meetings as scheduled. - Other job-related duties as assigned....

Customer Service Representative

  • Clarkston, MI (21 miles from Utica, MI)
  • 5 days ago
  • Clarkston, MI (21 miles from Utica, MI)
  • 5 days ago

Company Description Job Description Make up to $15/hr with tips We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up,...

Receptionist ( 4p-8p)

  • Roseville, MI (11 miles from Utica, MI)
  • 6 days ago
  • Roseville, MI (11 miles from Utica, MI)
  • 6 days ago

The successful candidate: has a high school diploma or equivalent. preferably has one-year experience in a high traffic receptionist or customer service-oriented position. has a welcoming, pleasant...

Front Desk Receptionist

  • Rochester, MI (8 miles from Utica, MI)
  • 6 days ago
  • Rochester, MI (8 miles from Utica, MI)
  • 6 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Front Desk Agent - Part Time

  • Auburn Hills, MI (15 miles from Utica, MI)
  • 8 days ago
  • Auburn Hills, MI (15 miles from Utica, MI)
  • 8 days ago

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....

Receptionist (Scheduling) Part-Time

  • Southfield, MI (19 miles from Utica, MI)
  • 8 days ago
  • Southfield, MI (19 miles from Utica, MI)
  • 8 days ago

SCHEDULING RECEPTIONIST POSITION SUMMARY: Under the supervision of the Scheduling Manager, the PACE Southeast Michigan (PACE SEMI) Scheduling Receptionist will support the scheduling team at our...

Demographic Data for Utica, MI

Moving to Utica, MI? Find some basic demographic data about Utica, MI below.


Local
National
84,653
2,487
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Utica, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Utica, MI offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Utica, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »