Front Desk Attendant Jobs in Cape May, NJ
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Ocean City, NJ (24 miles from Cape May, NJ)
- 2 hours ago
- Ocean City, NJ (24 miles from Cape May, NJ)
- 2 hours ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....
- Cape May Court House, NJ (9 miles from Cape May, NJ)
- 2 days ago
- Cape May Court House, NJ (9 miles from Cape May, NJ)
- 2 days ago
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape...
IMG Receptionist - Primary Care Millville - FT Day
- Millville, NJ (24 miles from Cape May, NJ)
- 8 days ago
- Millville, NJ (24 miles from Cape May, NJ)
- 8 days ago
MAJOR FUNCTION: A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage...
- Cape May Court House, NJ (9 miles from Cape May, NJ)
- 10 days ago
- Cape May Court House, NJ (9 miles from Cape May, NJ)
- 10 days ago
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape...
- Millville, NJ (24 miles from Cape May, NJ)
- 30+ days ago
- Millville, NJ (24 miles from Cape May, NJ)
- 30+ days ago
Answer all incoming calls professionally and courteously and redirect them appropriately. Warmly welcome, greet and direct patients, visitors, and guests. Coordinate outgoing and incoming mail....
- Rehoboth Beach, DE (23 miles from Cape May, NJ)
- 30+ days ago
- Rehoboth Beach, DE (23 miles from Cape May, NJ)
- 30+ days ago
Must be able to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service....
- Ocean City, NJ (24 miles from Cape May, NJ)
- 30+ days ago
- Ocean City, NJ (24 miles from Cape May, NJ)
- 30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....
Department: Front Office Position: Front Desk Clerk Reports to: Front Office Manager Position Overview: Attend to guest needs, including, but not limited to, registration, checkout and cashiering....
- Cape May Court House, NJ (9 miles from Cape May, NJ)
- 60+ days ago
- Cape May Court House, NJ (9 miles from Cape May, NJ)
- 60+ days ago
About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape...
- Rehoboth Beach, DE (23 miles from Cape May, NJ)
- 90+ days ago
- Rehoboth Beach, DE (23 miles from Cape May, NJ)
- 90+ days ago
Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address...
Demographic Data for Cape May, NJ
Moving to Cape May, NJ? Find some basic demographic data about Cape May, NJ below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Cape May, NJ
Highest Education Level
Front Desk Attendants in Cape May, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »