Front Desk Attendant Jobs in Amherst, NY

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 26 Jobs

Receptionist

  • Depew, NY (6 miles from Amherst, NY)
  • 11 hours ago
  • Depew, NY (6 miles from Amherst, NY)
  • 11 hours ago

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits...

Front Desk Receptionist-Weekends

  • Amherst, NY
  • 1 day ago
  • Amherst, NY
  • 1 day ago

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and...

Registration Clerk - Central Registration, Student Placement - Provisional RB #24-236b

  • Buffalo, NY (10 miles from Amherst, NY)
  • 5 days ago
  • Buffalo, NY (10 miles from Amherst, NY)
  • 5 days ago

BUFFALO BOARD OF EDUCATION DEPARTMENT OF HUMAN RESOURCES ROOM 720 CITY HALL BUFFALO, NEW YORK 14202 RECRUITMENT BULLETIN #24-236b April 14, 2025 BUFFALO BOARD OF EDUCATION VACANCY Civil Service...

Front Desk Agent

  • Cheektowaga, NY (8 miles from Amherst, NY)
  • 9 days ago
  • Cheektowaga, NY (8 miles from Amherst, NY)
  • 9 days ago

Homewood Suites by Hilton/Buffalo-Airport, 760 Dick Road, Cheektowaga, NY 14225 We are looking for a front desk agent to join our Team! Our Homewood Suites by Hilton is located off I-90, two miles...

Receptionist

  • Amherst, NY
  • 10 days ago
  • Amherst, NY
  • 10 days ago

Receptionist Amherst, NY 14228 Posted: 04/07/2025 Industry: Receptionist Job Number: 101129 Pay Rate: $20-$21/hr. Job Description Job Summary We are seeking a detail-oriented and organized Office...

Receptionist/Office Assistant

  • Attica, NY (23 miles from Amherst, NY)
  • 11 days ago
  • Attica, NY (23 miles from Amherst, NY)
  • 11 days ago

RECEPTIONIST/OFFICE ASSISTANTJOB DESCRIPTION-Answer phones-Greet customers as they enter the building-Order supplies-Assist with banking duties-Update websites-Sent out monthly service inspection...

Dental Front Office Receptionist

  • Buffalo, NY (10 miles from Amherst, NY)
  • 12 days ago
  • Buffalo, NY (10 miles from Amherst, NY)
  • 12 days ago

Dental Front Office Receptionist Jericho Road Community Health Center is actively seeking a Dental Front Office Receptionist. This position is full-time, within the Dental Department, working at...

DR Front Desk Agent/Front Desk Shift Manager

  • Niagara Falls, NY (17 miles from Amherst, NY)
  • 14 days ago
  • Niagara Falls, NY (17 miles from Amherst, NY)
  • 14 days ago

Must complete all future training seminars which enhance Four Diamond guest service. Attend all necessary meetings....

Guest Services Agent

  • Cheektowaga, NY (8 miles from Amherst, NY)
  • 16 days ago
  • Cheektowaga, NY (8 miles from Amherst, NY)
  • 16 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....

Receptionist

  • Lockport, NY (12 miles from Amherst, NY)
  • 17 days ago
  • Lockport, NY (12 miles from Amherst, NY)
  • 17 days ago

Salary Starting at $15.60 / hour Overview At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of...

Guest Services Agent

  • Buffalo, NY (10 miles from Amherst, NY)
  • 17 days ago
  • Buffalo, NY (10 miles from Amherst, NY)
  • 17 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....

Receptionist

  • Gasport, NY (17 miles from Amherst, NY)
  • 18 days ago
  • Gasport, NY (17 miles from Amherst, NY)
  • 18 days ago

Receptionist SHIFT: Part-Time: Sunday 10am-6pm, Mon- 4-8pm, Tues 4-8pm, Wed 4-8pm, Thurs 4-8pm BENEFITS: Weekly Paychecks Health, Dental, and Life Insurance Referral Bonus up to $1000/referral...

Guest Service Representative

  • Cheektowaga, NY (8 miles from Amherst, NY)
  • 24 days ago
  • Cheektowaga, NY (8 miles from Amherst, NY)
  • 24 days ago

Fairfield by Marriott/Buffalo-Airport, 4271 Genesee Street, Cheektowaga, NY 14225 We are looking for a front desk agent to join our Team! The Fairfield Inn & Suites® by Marriott Buffalo Airport,...

Front Desk Clerk, The Westin Buffalo

  • Buffalo, NY (10 miles from Amherst, NY)
  • 28 days ago
  • Buffalo, NY (10 miles from Amherst, NY)
  • 28 days ago

The opportunity Delaware North Parks and Resorts is hiring full-time and part-time Front Desk Clerks to join our team at The Westin Buffalo in Buffalo, New York. As a Front Desk Clerk, you must be...

Front Desk Clerk

  • Buffalo, NY (10 miles from Amherst, NY)
  • 29 days ago
  • Buffalo, NY (10 miles from Amherst, NY)
  • 29 days ago

Front Desk Clerk Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,467 current hospitality jobs what where Front Desk Clerk The Westin...

Demographic Data for Amherst, NY

Moving to Amherst, NY? Find some basic demographic data about Amherst, NY below.


Local
National
20,201,017
534,422

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Amherst, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Amherst, NY offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Amherst, NY
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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