Front Desk Attendant Jobs in Burlington, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
Additional Information Part Time, Open Availability, Pay: $15.36/hour Job Number 24219842 Job Category Rooms & Guest Services Operations Location Courtyard Greensboro, 4400 W Wendover Ave, Greensboro...
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Title Front Desk Clerk/Van Driver Location Holiday Inn Express - Greensboro Description Front Desk Associate/Van Driver Job Description The job description for this position is only a general...
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
Job Summary Details: The Greeter will provide visitors with excellent customer service and any information needed for their visit. Benefit Information: ABM offers a comprehensive benefits package....
Guest Service Representative - Night Auditor
- Greensboro, NC (15 miles from Burlington, NC)
- 16 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 16 days ago
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures....
- Greensboro, NC (15 miles from Burlington, NC)
- 19 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 19 days ago
The Grandover Resort and Spa, a Wyndham Grand Hotel is now accepting applications for a Part-Time Reservation Agent. The Reservation Agent responds to all room, hotel information, and activity...
- Greensboro, NC (15 miles from Burlington, NC)
- 21 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 21 days ago
The award winning Grandover Resort & Spa - Wyndham Grand Hotel is currently seeking an outgoing, professional, and energetic Front Desk Agent. Work hours are from 7:00 am - 3:00 pm....
- Greensboro, NC (15 miles from Burlington, NC)
- 29 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 29 days ago
We at Kelly Professional & Industrial are seeking an Administrative Clerk for a small office in Greensboro, NC Shift: 8:30 am -5:30 pm Monday Friday Pay: $19/hr Weekly pay every Friday Duties :...
Customer Service Representative
- Graham, NC (9 miles from Burlington, NC)
- 45+ days ago
- Graham, NC (9 miles from Burlington, NC)
- 45+ days ago
Store 2723791: 801 E Harden St, Graham, North Carolina 27253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Greensboro, NC (15 miles from Burlington, NC)
- 30+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 30+ days ago
Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist,...
Truist Leadership Institute - Guest Services Rep/Mid-Shift
- Greensboro, NC (15 miles from Burlington, NC)
- 30+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 30+ days ago
This Guest Services role will also be responsible for driving our clients/teammates in the guest shuttle....
Lead Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 60+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 60+ days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a...
- Greensboro, NC (15 miles from Burlington, NC)
- 60+ days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 60+ days ago
At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about....
The individual in this position answers and routes incoming call, takes thorough messages, provides basic information to callers, greets customers as they enter the dealership, and maintains a courteous...
Lead Customer Service Representative, Full or Part Time
- Carrboro, NC (24 miles from Burlington, NC)
- 90+ days ago
- Carrboro, NC (24 miles from Burlington, NC)
- 90+ days ago
Store 2720941: 102 Nc 54 B, Carrboro, North Carolina 27510 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. Addresses callers requests and/or takes appropriate messages noting callers name....
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Burlington, NC
Highest Education Level
Front Desk Attendants in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »