Front Desk Attendant Jobs in Gastonia, NC

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 40 Jobs

Legal Receptionist

  • Fort Mill, SC (19 miles from Gastonia, NC)
  • 13 hours ago
  • Fort Mill, SC (19 miles from Gastonia, NC)
  • 13 hours ago

Job Title: Legal Receptionist Location: Fort Mill, SC (On-site, Monday-Friday, 8:00 AM to 5:00 PM) Weekly Travel: Required to Charlotte, NC office (typically twice per week) Compensation:...

Front Desk Expert

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago

Additional Information Pay: Up to $19.61/Hour, Part-Time, PM shift, Cross training available, Free parking & meals Job Number 24209399 Job Category Rooms & Guest Services Operations Location AC Hotel...

Front Desk Specialist

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago

Additional Information Open Availability Required, Full Time Hours, Weekly pay, Pay: $16/hour Job Number 24210486 Job Category Rooms & Guest Services Operations Location Courtyard Charlotte SouthPark...

Front Desk Agent

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago

Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...

Customer Service Representative - Medical Scheduler (Remote)

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 1 day ago

Manage high-volume workload, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies Develop reputation as an efficient service provider...

Remote Work

Guest Services Representative - Atrium Health Lincoln PRN

  • Lincolnton, NC (17 miles from Gastonia, NC)
  • 3 days ago
  • Lincolnton, NC (17 miles from Gastonia, NC)
  • 3 days ago

Greets all who enter the facility in a competent and courteous manner, offering assistance as needed....

Guest Service Agent

  • Pineville, NC (22 miles from Gastonia, NC)
  • 3 days ago
  • Pineville, NC (22 miles from Gastonia, NC)
  • 3 days ago

Title Guest Service Agent Location Fairfield Inn & Suites-Pineville Description Guest Service Agent Job Description The job description for this position is only a general summary of the duties a Guest...

Work from Home Office Receptionist $45/HR + 401K & PTO!

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 5 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 5 days ago

Now Hiring: Remote Office Receptionist Full-Time & Part-Time Available Pay: $45/hr + 401K, Paid Time Off & Full Benefits We are seeking a **Remote Office Receptionist** to manage front desk...

Remote Work

Front Desk Agent

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 5 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 5 days ago

service by being proactive, responsive and caring to drive guest satisfaction *Help guest discover Charlotte by providing shopping, dining, entertainment and travel directions *Multitask with guest...

Guest Service Representative ( Friday- Sunday )

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 15 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 15 days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Front Desk Agent - The Westin Charlotte - $19.06/ hour

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 15 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 15 days ago

Additional Information Job Number 25057935 Job Category Rooms & Guest Services Operations Location The Westin Charlotte, 601 S College St, Charlotte, North Carolina, United States, 28202 VIEW ON MAP...

Front Desk Associate

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 16 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 16 days ago

Hotel: Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Front Desk Associate Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At...

SpringHill Suites Front Desk - Part Time

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 17 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 17 days ago

By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas!...

Mann Hummel Receptionist

  • Gastonia, NC
  • 24 days ago
  • Gastonia, NC
  • 24 days ago

Mann Hummel Receptionist Industrial & Manufacturing $ 19 - $ 21 / Hour location_on Gastonia, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Front Desk Receptionist - Bilingual Spanish

  • Charlotte, NC (22 miles from Gastonia, NC)
  • 25 days ago
  • Charlotte, NC (22 miles from Gastonia, NC)
  • 25 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Demographic Data for Gastonia, NC

Moving to Gastonia, NC? Find some basic demographic data about Gastonia, NC below.


Local
National
110,212
2,452
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Gastonia, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Gastonia, NC offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Gastonia, NC
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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