Front Desk Attendant Jobs in Gastonia, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Fort Mill, SC (19 miles from Gastonia, NC)
- 13 hours ago
- Fort Mill, SC (19 miles from Gastonia, NC)
- 13 hours ago
Job Title: Legal Receptionist Location: Fort Mill, SC (On-site, Monday-Friday, 8:00 AM to 5:00 PM) Weekly Travel: Required to Charlotte, NC office (typically twice per week) Compensation:...
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
Additional Information Pay: Up to $19.61/Hour, Part-Time, PM shift, Cross training available, Free parking & meals Job Number 24209399 Job Category Rooms & Guest Services Operations Location AC Hotel...
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
Additional Information Open Availability Required, Full Time Hours, Weekly pay, Pay: $16/hour Job Number 24210486 Job Category Rooms & Guest Services Operations Location Courtyard Charlotte SouthPark...
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...
Customer Service Representative - Medical Scheduler (Remote)
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 1 day ago
Manage high-volume workload, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies Develop reputation as an efficient service provider...
Remote WorkGuest Services Representative - Atrium Health Lincoln PRN
- Lincolnton, NC (17 miles from Gastonia, NC)
- 3 days ago
- Lincolnton, NC (17 miles from Gastonia, NC)
- 3 days ago
Greets all who enter the facility in a competent and courteous manner, offering assistance as needed....
- Pineville, NC (22 miles from Gastonia, NC)
- 3 days ago
- Pineville, NC (22 miles from Gastonia, NC)
- 3 days ago
Title Guest Service Agent Location Fairfield Inn & Suites-Pineville Description Guest Service Agent Job Description The job description for this position is only a general summary of the duties a Guest...
Work from Home Office Receptionist $45/HR + 401K & PTO!
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
Now Hiring: Remote Office Receptionist Full-Time & Part-Time Available Pay: $45/hr + 401K, Paid Time Off & Full Benefits We are seeking a **Remote Office Receptionist** to manage front desk...
Remote Work- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 5 days ago
service by being proactive, responsive and caring to drive guest satisfaction *Help guest discover Charlotte by providing shopping, dining, entertainment and travel directions *Multitask with guest...
Guest Service Representative ( Friday- Sunday )
- Charlotte, NC (22 miles from Gastonia, NC)
- 15 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 15 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Front Desk Agent - The Westin Charlotte - $19.06/ hour
- Charlotte, NC (22 miles from Gastonia, NC)
- 15 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 15 days ago
Additional Information Job Number 25057935 Job Category Rooms & Guest Services Operations Location The Westin Charlotte, 601 S College St, Charlotte, North Carolina, United States, 28202 VIEW ON MAP...
- Charlotte, NC (22 miles from Gastonia, NC)
- 16 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 16 days ago
Hotel: Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Front Desk Associate Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At...
SpringHill Suites Front Desk - Part Time
- Charlotte, NC (22 miles from Gastonia, NC)
- 17 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 17 days ago
By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas!...
Mann Hummel Receptionist Industrial & Manufacturing $ 19 - $ 21 / Hour location_on Gastonia, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Front Desk Receptionist - Bilingual Spanish
- Charlotte, NC (22 miles from Gastonia, NC)
- 25 days ago
- Charlotte, NC (22 miles from Gastonia, NC)
- 25 days ago
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
Demographic Data for Gastonia, NC
Moving to Gastonia, NC? Find some basic demographic data about Gastonia, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Gastonia, NC
Highest Education Level
Front Desk Attendants in Gastonia, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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