Front Desk Attendant Jobs in Matthews, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Fort Mill, SC (17 miles from Matthews, NC)
- 11 hours ago
- Fort Mill, SC (17 miles from Matthews, NC)
- 11 hours ago
Job Title: Legal Receptionist Location: Fort Mill, SC (On-site, Monday-Friday, 8:00 AM to 5:00 PM) Weekly Travel: Required to Charlotte, NC office (typically twice per week) Compensation:...
Front Desk Patient Services Representative - Float
- Huntersville, NC (24 miles from Matthews, NC)
- 1 day ago
- Huntersville, NC (24 miles from Matthews, NC)
- 1 day ago
POSITION SUMMARY: Greets patients and ensures a complete and accurate check-in and check-out process for patients. Obtains all data elements necessary to process patients claim for insurance...
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Additional Information Pay: Up to $19.61/Hour, Part-Time, PM shift, Cross training available, Free parking & meals Job Number 24209399 Job Category Rooms & Guest Services Operations Location AC Hotel...
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Additional Information Open Availability Required, Full Time Hours, Weekly pay, Pay: $16/hour Job Number 24210486 Job Category Rooms & Guest Services Operations Location Courtyard Charlotte SouthPark...
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...
Customer Service Representative - Medical Scheduler (Remote)
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Manage high-volume workload, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies Develop reputation as an efficient service provider...
Remote WorkM-F 3pm-1130pm Novant Health is seeking a Guest Services Representative to greet patients, provide direction, oversee the traffic in lobby areas, and provide general hospital information....
- Monroe, NC (8 miles from Matthews, NC)
- 3 days ago
- Monroe, NC (8 miles from Matthews, NC)
- 3 days ago
Receptionist JobID: 14440 Position Type: Classified Support Staff/Receptionist Date Posted: 4/15/2025 Location: Marvin Ridge High Additional Information: Show/Hide JOB SUMMARY: Under general...
Front Desk Coordinator - Huntersville, NC
- Huntersville, NC (24 miles from Matthews, NC)
- 3 days ago
- Huntersville, NC (24 miles from Matthews, NC)
- 3 days ago
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love...
- Pineville, NC (11 miles from Matthews, NC)
- 3 days ago
- Pineville, NC (11 miles from Matthews, NC)
- 3 days ago
Title Guest Service Agent Location Fairfield Inn & Suites-Pineville Description Guest Service Agent Job Description The job description for this position is only a general summary of the duties a Guest...
Work from Home Office Receptionist $45/HR + 401K & PTO!
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Now Hiring: Remote Office Receptionist Full-Time & Part-Time Available Pay: $45/hr + 401K, Paid Time Off & Full Benefits We are seeking a **Remote Office Receptionist** to manage front desk...
Remote Work- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
service by being proactive, responsive and caring to drive guest satisfaction *Help guest discover Charlotte by providing shopping, dining, entertainment and travel directions *Multitask with guest...
- Waxhaw, NC (10 miles from Matthews, NC)
- 6 days ago
- Waxhaw, NC (10 miles from Matthews, NC)
- 6 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
- Waxhaw, NC (10 miles from Matthews, NC)
- 11 days ago
- Waxhaw, NC (10 miles from Matthews, NC)
- 11 days ago
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our amazing family friendly team! If you thrive in a fun, multitasking environment & love getting to...
Guest Service Representative ( Friday- Sunday )
- Charlotte, NC (13 miles from Matthews, NC)
- 15 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 15 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matthews, NC
Highest Education Level
Front Desk Attendants in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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