Front Desk Attendant Jobs in Rocky Mount, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Wilson, NC (19 miles from Rocky Mount, NC)
- 29 days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 29 days ago
Job Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities...
- Spring Hope, NC (21 miles from Rocky Mount, NC)
- 30+ days ago
- Spring Hope, NC (21 miles from Rocky Mount, NC)
- 30+ days ago
Clerical - Receptionist Nash County Public Schools Southern Nash Middle - Spring Hope, North Carolina Job Details Job ID:4901958 Application Deadline:Feb 11, 2025 8:00 AM (Eastern Standard Time)...
Location: 131 S Wesleyan Blvd, Rocky Mount, North Carolina 27804 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for...
DUTIES / RESPONSIBILITIES Greets all walk-in customers in a professional and courteous manner. Answer and directs all phone traffic in a polite, courteous and cheerful manner....
Customer Service Representative, Full or Part Time
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
Store 2720939: 2928 S US 301, Wilson, North Carolina 27893 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Rocky Mount, NC
Moving to Rocky Mount, NC? Find some basic demographic data about Rocky Mount, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rocky Mount, NC
Highest Education Level
Front Desk Attendants in Rocky Mount, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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