Front Desk Attendant Jobs in Wilmington, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist/Member Relations Assistant, & Experienced Bartender.
- Wrightsville Beach, NC (10 miles from Wilmington, NC)
- 3 days ago
- Wrightsville Beach, NC (10 miles from Wilmington, NC)
- 3 days ago
Private Club on the ocean in Wrightsville Beach. Part-time or Full-time, Receptionist/Member Relations Assistant, $17/hour. Mid-Level Administrative Experience. To attend to discerning clientele....
Front Office Receptionist Full-Time - WILMINGTON KIDS DENTAL Competitive Hourly Rate Plus Monthly Bonus Potential of up to $300 Are you hardworking, dependable, coachable, and CAREER-MINDED? Can...
AVEDA Front Desk Retail and Guest Services Advisor
- Wilmington, NC
- 17 days ago
- Wilmington, NC
- 17 days ago
The Position: We're looking for a Front Desk Retail & Guest Services Advisor!...
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Title Front Desk Clerk Location Best Western Plus Description Front Desk Associate Job Description The job description for this position is only a general summary of the duties a desk clerk is to...
Essential Duties and Responsibilities include the following: Performs opening and closing Guest Services procedures. Answers incoming phone calls in a courteous, prompt, and professional manager....
Receptionist needed for many different types of offices (medical, legal, industrial, general businesses) in the Wilmington, NC area. Applicants should possess some administrative/front desk...
Lead Customer Service Representative, Full or Part Time
- Supply, NC (24 miles from Wilmington, NC)
- 60+ days ago
- Supply, NC (24 miles from Wilmington, NC)
- 60+ days ago
Store 2723487: 16 Ocean Hwy W, Supply, North Carolina 28462 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Store 2709202: 1620 Airport Blvd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Front Desk Clerk- Holiday Inn Express-University Center
- Wilmington, NC
- 90+ days ago
- Wilmington, NC
- 90+ days ago
Front Desk Clerk- Holiday Inn Express-University Center 160 Van Campen Blvd, Wilmington, NC 28403, USA Req #380 Thursday, April 6, 2023 The difference between being a good business and an amazing...
Front Desk Clerk 160 Van Campen Blvd, Wilmington, NC 28403, USA Req #331 Wednesday, November 30, 2022 The difference between being a good business and an amazing business can be found in the...
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilmington, NC
Highest Education Level
Front Desk Attendants in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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