Front Desk Attendant Jobs in Mayfield Heights, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- South Euclid, OH (4 miles from Mayfield Heights, OH)
- 13 hours ago
- South Euclid, OH (4 miles from Mayfield Heights, OH)
- 13 hours ago
Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...
Medical Receptionist, Westlake and Rocky River
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 1 day ago
- Westlake, OH (24 miles from Mayfield Heights, OH)
- 1 day ago
Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits....
- Peninsula, OH (18 miles from Mayfield Heights, OH)
- 1 day ago
- Peninsula, OH (18 miles from Mayfield Heights, OH)
- 1 day ago
Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or...
SVS Vision - Retail Receptionist - Euclid, OH
- South Euclid, OH (4 miles from Mayfield Heights, OH)
- 2 days ago
- South Euclid, OH (4 miles from Mayfield Heights, OH)
- 2 days ago
Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest...
Guest Services Representative Evenings and Weekends
- Mentor, OH (14 miles from Mayfield Heights, OH)
- 2 days ago
- Mentor, OH (14 miles from Mayfield Heights, OH)
- 2 days ago
Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 2 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
Patient Service/Front Desk Coordinator Part Time
- Parma, OH (15 miles from Mayfield Heights, OH)
- 3 days ago
- Parma, OH (15 miles from Mayfield Heights, OH)
- 3 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
Hotel Guest Service Representative/Front Desk
- Beachwood, OH (2 miles from Mayfield Heights, OH)
- 4 days ago
- Beachwood, OH (2 miles from Mayfield Heights, OH)
- 4 days ago
Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam!...
Front Desk Associate - Part Time
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...
- Macedonia, OH (12 miles from Mayfield Heights, OH)
- 4 days ago
- Macedonia, OH (12 miles from Mayfield Heights, OH)
- 4 days ago
The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday were closed! What would you do?...
- Willoughby, OH (10 miles from Mayfield Heights, OH)
- 4 days ago
- Willoughby, OH (10 miles from Mayfield Heights, OH)
- 4 days ago
Front Desk Receptionist Willoughby, OH 44094 Posted: 03/07/2025 Employment Type: Indefinite Job Category: Receptionist/Switchboard Job Number: 10 - 176058 al Pay Rate: $15/hr Job Description A...
- Berea, OH (22 miles from Mayfield Heights, OH)
- 4 days ago
- Berea, OH (22 miles from Mayfield Heights, OH)
- 4 days ago
Aristocrat Berea Healthcare & Rehabilitation, owned and operated by Certus Healthcare, is seeking a Receptionist to join our team! Shift Schedule- Week 1Sun, Tue Week 2 Sat, Tue Shift Schedule-...
Medical Receptionist Orthopedic Clinic, Parma
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
- Cleveland, OH (11 miles from Mayfield Heights, OH)
- 4 days ago
Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits....
Part Time Customer Service Representative
- Cleveland Hts, OH (6 miles from Mayfield Heights, OH)
- 5 days ago
- Cleveland Hts, OH (6 miles from Mayfield Heights, OH)
- 5 days ago
Location: 3211 Mayfield Rd, Cleveland Heights, Ohio 44118 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...
957012 - Franchise - CSP/Receptionist
- Chardon, OH (15 miles from Mayfield Heights, OH)
- 5 days ago
- Chardon, OH (15 miles from Mayfield Heights, OH)
- 5 days ago
What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...
Demographic Data for Mayfield Heights, OH
Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mayfield Heights, OH
Highest Education Level
Front Desk Attendants in Mayfield Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sales & Marketing
- Patient Registration
- Front Office
- Willingness To Learn
- Clerical Support
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reception
- Cashier Skills
- Energetic
- Reimbursement
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Data Entry
- English
- Filing
- Multitasking
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »