Front Desk Attendant Jobs in Mayfield Heights, OH

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 60 Jobs

Receptionist, Part Time Weekends

  • Parma Heights, OH (18 miles from Mayfield Heights, OH)
  • 1 day ago
  • Parma Heights, OH (18 miles from Mayfield Heights, OH)
  • 1 day ago

Greenbrier Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Part Time Weekend Receptionist to join our team. PURPOSE/BELIEF STATEMENT: The position...

Hotel Overnight Front Desk

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 2 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 2 days ago

Job Responsibilities As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible...

Guest Services Representative

  • Thompson, OH (24 miles from Mayfield Heights, OH)
  • 2 days ago
  • Thompson, OH (24 miles from Mayfield Heights, OH)
  • 2 days ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

Contract Receptionist Position

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 2 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 2 days ago

Overview The receptionist is responsible for providing administrative and clerical services in order to ensure effective and efficient operations of the office. The ability to work in a fast paced...

Medical Receptionist.Portage Family Medicine

  • Streetsboro, OH (19 miles from Mayfield Heights, OH)
  • 4 days ago
  • Streetsboro, OH (19 miles from Mayfield Heights, OH)
  • 4 days ago

Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits....

Front Desk Agent

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 4 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 4 days ago

About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland,...

Medical Receptionist Women's Specialties with Travel

  • Chardon, OH (15 miles from Mayfield Heights, OH)
  • 5 days ago
  • Chardon, OH (15 miles from Mayfield Heights, OH)
  • 5 days ago

Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits....

Medical Receptionist Strongsville Pediatrics, 36 hr/wk

  • Strongsville, OH (21 miles from Mayfield Heights, OH)
  • 5 days ago
  • Strongsville, OH (21 miles from Mayfield Heights, OH)
  • 5 days ago

Instructs patients and families regarding preparation for procedure and post procedure needs.Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual.Presents...

Guest Service/Front desk Representative Homewood Suites Beachwood

  • Beachwood, OH (2 miles from Mayfield Heights, OH)
  • 5 days ago
  • Beachwood, OH (2 miles from Mayfield Heights, OH)
  • 5 days ago

Front Desk Agent/ Guest Service Representative Location: Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 Job Details: Homewood Suites is seeking a part time...

Guest Service Agent - Part-time

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 6 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 6 days ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Guest Service Agent

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 6 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 6 days ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Tennis Front Desk Attendant

  • Beachwood, OH (2 miles from Mayfield Heights, OH)
  • 9 days ago
  • Beachwood, OH (2 miles from Mayfield Heights, OH)
  • 9 days ago

Key Responsibilities of the Front Desk Attendant: Meets and greets all visitors in a pleasant, courteous and professional manner....

Guest Services Representative

  • Mentor, OH (14 miles from Mayfield Heights, OH)
  • 9 days ago
  • Mentor, OH (14 miles from Mayfield Heights, OH)
  • 9 days ago

Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...

Bartender/Front Desk

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 10 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 10 days ago

Job Responsibilities As a Bartender/Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....

Patient Services Representative (Medical Receptionist)

  • Twinsburg, OH (12 miles from Mayfield Heights, OH)
  • 13 days ago
  • Twinsburg, OH (12 miles from Mayfield Heights, OH)
  • 13 days ago

University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals...

Demographic Data for Mayfield Heights, OH

Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.


Local
National
11,799,441
250,936

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Mayfield Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Mayfield Heights, OH offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Mayfield Heights, OH
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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