Front Desk Attendant Jobs in Mayfield Heights, OH

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 79 Jobs

Guest Services Representative

  • South Euclid, OH (4 miles from Mayfield Heights, OH)
  • 13 hours ago
  • South Euclid, OH (4 miles from Mayfield Heights, OH)
  • 13 hours ago

Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...

Medical Receptionist, Westlake and Rocky River

  • Westlake, OH (24 miles from Mayfield Heights, OH)
  • 1 day ago
  • Westlake, OH (24 miles from Mayfield Heights, OH)
  • 1 day ago

Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits....

Receptionist

  • Peninsula, OH (18 miles from Mayfield Heights, OH)
  • 1 day ago
  • Peninsula, OH (18 miles from Mayfield Heights, OH)
  • 1 day ago

Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or...

SVS Vision - Retail Receptionist - Euclid, OH

  • South Euclid, OH (4 miles from Mayfield Heights, OH)
  • 2 days ago
  • South Euclid, OH (4 miles from Mayfield Heights, OH)
  • 2 days ago

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest...

Guest Services Representative Evenings and Weekends

  • Mentor, OH (14 miles from Mayfield Heights, OH)
  • 2 days ago
  • Mentor, OH (14 miles from Mayfield Heights, OH)
  • 2 days ago

Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...

Guest Services Agent

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 2 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 2 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....

Patient Service/Front Desk Coordinator Part Time

  • Parma, OH (15 miles from Mayfield Heights, OH)
  • 3 days ago
  • Parma, OH (15 miles from Mayfield Heights, OH)
  • 3 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Hotel Guest Service Representative/Front Desk

  • Beachwood, OH (2 miles from Mayfield Heights, OH)
  • 4 days ago
  • Beachwood, OH (2 miles from Mayfield Heights, OH)
  • 4 days ago

Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam!...

Front Desk Associate - Part Time

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 4 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 4 days ago

As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...

Front Desk Receptionist

  • Macedonia, OH (12 miles from Mayfield Heights, OH)
  • 4 days ago
  • Macedonia, OH (12 miles from Mayfield Heights, OH)
  • 4 days ago

The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday were closed! What would you do?...

Front Desk Receptionist

  • Willoughby, OH (10 miles from Mayfield Heights, OH)
  • 4 days ago
  • Willoughby, OH (10 miles from Mayfield Heights, OH)
  • 4 days ago

Front Desk Receptionist Willoughby, OH 44094 Posted: 03/07/2025 Employment Type: Indefinite Job Category: Receptionist/Switchboard Job Number: 10 - 176058 al Pay Rate: $15/hr Job Description A...

Receptionist

  • Berea, OH (22 miles from Mayfield Heights, OH)
  • 4 days ago
  • Berea, OH (22 miles from Mayfield Heights, OH)
  • 4 days ago

Aristocrat Berea Healthcare & Rehabilitation, owned and operated by Certus Healthcare, is seeking a Receptionist to join our team! Shift Schedule- Week 1Sun, Tue Week 2 Sat, Tue Shift Schedule-...

Medical Receptionist Orthopedic Clinic, Parma

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 4 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 4 days ago

Listens courteously and responds to patient questions, concerns, and/or refers to the appropriate individual. Presents statements to patients following their visits....

Part Time Customer Service Representative

  • Cleveland Hts, OH (6 miles from Mayfield Heights, OH)
  • 5 days ago
  • Cleveland Hts, OH (6 miles from Mayfield Heights, OH)
  • 5 days ago

Location: 3211 Mayfield Rd, Cleveland Heights, Ohio 44118 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...

957012 - Franchise - CSP/Receptionist

  • Chardon, OH (15 miles from Mayfield Heights, OH)
  • 5 days ago
  • Chardon, OH (15 miles from Mayfield Heights, OH)
  • 5 days ago

What you'll bring to the team... Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule...

Demographic Data for Mayfield Heights, OH

Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.


Local
National
11,799,441
250,936

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Mayfield Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Mayfield Heights, OH offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Mayfield Heights, OH
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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