Front Desk Attendant Jobs in Troy, OH

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-12 of 12 Jobs

Customer Service Representative

  • Kettering, OH (21 miles from Troy, OH)
  • 1 day ago
  • Kettering, OH (21 miles from Troy, OH)
  • 1 day ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Guest Services Rep Front Desk Dayton Koa 2025

  • Brookville, OH (17 miles from Troy, OH)
  • 2 days ago
  • Brookville, OH (17 miles from Troy, OH)
  • 2 days ago

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...

Secretary/Receptionist

  • Fairborn, OH (17 miles from Troy, OH)
  • 6 days ago
  • Fairborn, OH (17 miles from Troy, OH)
  • 6 days ago

Community Name:Trinity Community at FairbornThe Receptionist is responsible for operating the switchboard and performing routine clerical tasks, as assigned.Essential Functions Statement(s)Answers...

Receptionist

  • Sidney, OH (17 miles from Troy, OH)
  • 8 days ago
  • Sidney, OH (17 miles from Troy, OH)
  • 8 days ago

Under the guidance and direction of the Membership Director, the Welcome Center Receptionist is responsible for providing customer service to members and participants, performing clerical duties...

Receptionist

  • Fairborn, OH (17 miles from Troy, OH)
  • 9 days ago
  • Fairborn, OH (17 miles from Troy, OH)
  • 9 days ago

Community Name: Trinity Community at Fairborn The Receptionist is responsible for operating the switchboard and performing routine clerical tasks, as assigned. Essential Functions Statement(s)...

Guest Service Agent

  • Dayton, OH (13 miles from Troy, OH)
  • 11 days ago
  • Dayton, OH (13 miles from Troy, OH)
  • 11 days ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

Medical Receptionist

  • Englewood, OH (12 miles from Troy, OH)
  • 18 days ago
  • Englewood, OH (12 miles from Troy, OH)
  • 18 days ago

Job Details Job Location : OH 9000 N Main #405, Dayton 0VQ53 - Englewood, OH Education Level : High School Salary Range : Undisclosed Travel Percentage : None Job Category : Admin - Clerical...

Customer Service Representative

  • Trotwood, OH (17 miles from Troy, OH)
  • 45+ days ago
  • Trotwood, OH (17 miles from Troy, OH)
  • 45+ days ago

Location: 5331 Salem Ave, Trotwood, Ohio 45426 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of...

Front Desk Receptionist

  • Springfield, OH (21 miles from Troy, OH)
  • 27 days ago
  • Springfield, OH (21 miles from Troy, OH)
  • 27 days ago

Do you love to care for patients in a warm and welcoming environment? Gastro Health is currently looking for an enthusiastic full-time Front Desk Receptionist to join our team! Gastro Health is a...

Receptionist

  • Kettering, OH (21 miles from Troy, OH)
  • 60+ days ago
  • Kettering, OH (21 miles from Troy, OH)
  • 60+ days ago

Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which...

Receptionist

  • Fairborn, OH (17 miles from Troy, OH)
  • 90+ days ago
  • Fairborn, OH (17 miles from Troy, OH)
  • 90+ days ago

Replies within 24 hours Benefits: Company parties Employee discounts Wellness resources At Jackson Hewitt, and its independently owned and operated Franchisees, we provide an invaluable service in...

Front Desk Office Administrator: Part-Time

  • Kettering, OH (21 miles from Troy, OH)
  • 90+ days ago
  • Kettering, OH (21 miles from Troy, OH)
  • 90+ days ago

Present a professional, courteous, and confident demeanor via verbal and/or written communications. Take ownership in assisting, researching, resolving, or escalating customer issues....

Demographic Data for Troy, OH

Moving to Troy, OH? Find some basic demographic data about Troy, OH below.


Local
National
36,863
846
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Troy, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Troy, OH offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Troy, OH
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »