Front Desk Attendant Jobs in Quebec
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Numero de la demande: 222985 ScotiaMcLeod, lun des piliers de Gestion de patrimoine ScotiaMD, a acquis sa reputation dintegrite grace a son excellent service et a ses conseils avises en matiere de...
communication and writing skills - Strong sense of confidentiality and absolute discretion - Excellent ability to manage priorities, good organisational skills and attention to detail - Proactive, customer service-oriented...
Founded in 2000 by three former Royal Canadian Air Force (RCAF) CF-18 fighter pilots who identified an opportunity to improve military readiness training, Top Aces has since established itself as...
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status...
Lead, Customer Service Representative - Montreal (YUL)
- Dorval, QC
- 13 days ago
- Dorval, QC
- 13 days ago
Reporting to the Supervisor group you are responsible for leading and coaching the Customer Service Representatives (CSRs) in the execution of the operation. You plan where resources are deployed...
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? If so, this role may be for you! As a receptionist you will be the first...
Dental practice receptionist/ Treatment coordinator
- Montreal, QC
- 16 days ago
- Montreal, QC
- 16 days ago
Our client is a dental specialty practice located within the heart of Montreal. We are looking for a friendly, experienced detail-oriented Receptionist/Treatment Coordinator to provide excellent...
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Quebec
Highest Education Level
Front Desk Attendants in Quebec offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Complaint Resolution
- Wellness
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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