Front Desk Attendant Jobs in New Point, VA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-7 of 7 Jobs

Guest Service Representative - Newport News

  • Newport News, VA (23 miles from New Point, VA)
  • 4 days ago
  • Newport News, VA (23 miles from New Point, VA)
  • 4 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Front Desk Clerk

  • North, VA (9 miles from New Point, VA)
  • 10 days ago
  • North, VA (9 miles from New Point, VA)
  • 10 days ago

Title Front Desk Clerk Location Hampton Inn & Suites Northlake Description Front Desk Associate Job Description The job description for this position is only a general summary of the duties a desk...

Guest Service Agent

  • Hampton, VA (24 miles from New Point, VA)
  • 17 days ago
  • Hampton, VA (24 miles from New Point, VA)
  • 17 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Guest Services Rep Full Time-104010

  • Hampton, VA (24 miles from New Point, VA)
  • 30+ days ago
  • Hampton, VA (24 miles from New Point, VA)
  • 30+ days ago

For Colorado, Washington, California, Applicants Only : Guest Services Rep Full Time - $13.50 - $22.73 Hourly For New York City (Whitestone) Applicants Only: Guest Services Rep Full Time - $26.30 Hourly...

Front Desk Receptionist

  • Newport News, VA (23 miles from New Point, VA)
  • 30+ days ago
  • Newport News, VA (23 miles from New Point, VA)
  • 30+ days ago

Step Into Your Next Career at N2 Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? N2 Eyes Optometry is excited to invite you to join...

Reservation Agent - FULL TIME

  • Gloucester Point, VA (13 miles from New Point, VA)
  • 30+ days ago
  • Gloucester Point, VA (13 miles from New Point, VA)
  • 30+ days ago

Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner...

Guest Services Attendant - PART TIME

  • Gloucester Point, VA (13 miles from New Point, VA)
  • 30+ days ago
  • Gloucester Point, VA (13 miles from New Point, VA)
  • 30+ days ago

JOB Posting JOB TITLE: Guest Services Attendant DEPARTMENT: Front Office/Store REPORTS TO: General Manager POSITION PURPOSE: The Guest Services Attendant is responsible for carrying out operations for...

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in New Point, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in New Point, VA offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in New Point, VA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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