Front Desk Attendant Jobs in Newport News, VA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

Medical Receptionist - No weekends or evenings, full benefits!
- Eye Care Partners
- Norfolk, VA (17 miles from Newport News, VA)
- 12 days ago
- Eye Care Partners
- Norfolk, VA (17 miles from Newport News, VA)
- 12 days ago
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...
(NORFOLK NAVY GATEWAY INNS AND INNS) GUEST SERVICE REPRESENTATIVE I (2:00 pm - 10:30 pm shift only)
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all guests....
Patient & Guest Services Representative - Harbour View Medical Center
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
Essential Job Functions Essential Functions: Perform general duties for Patient and Guest Services including: Welcome and greet all patients and visitors....
- Portsmouth, VA (17 miles from Newport News, VA)
- 3 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 3 days ago
and help us put health first The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously...
Receptionist/Office Assistant-Part-Time
- Williamsburg, VA (19 miles from Newport News, VA)
- 3 days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 3 days ago
This is a part-time, 3.5 hour per day, 11 month position. Maintains accurate flow of telephone calls, mail, and visitors to the main office location. DUTIES AND RESPONSIBILITIES Answers phone...
Front Desk Attendant - Williamsburg Inn
- Williamsburg, VA (19 miles from Newport News, VA)
- 3 days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 3 days ago
Essential Duties: The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information....
- Suffolk, VA (12 miles from Newport News, VA)
- 3 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 3 days ago
Job Details Job Location : VA - Suffolk - Suffolk, VA Position Type : Full Time Education Level : High School Salary Range : $17.00 - $19.00 Hourly Travel Percentage : None Job Shift : Day Job...
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Receptionist - Customer Service Desk - Automotive
- Norfolk, VA (17 miles from Newport News, VA)
- 4 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 4 days ago
Receptionist for busy Auto Service Shop. Experience with customer service, repair documentation and automotive service is highly preferable. Must have a neat appearance and a great phone voice....
( Norfolk Navy Lodge) Guest Service Representative I
- Norfolk, VA (17 miles from Newport News, VA)
- 7 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 7 days ago
NORFOLK NAVY LODGE) GUEST SERVICE REPRESENTATIVE I (250000FO) Job Description ( NORFOLK NAVY LODGE) GUEST SERVICE REPRESENTATIVE I Job Number: 250000FO Primary Location: United States-Virginia-Norfolk...
Receptionist / Administrative Assistant
- Portsmouth, VA (17 miles from Newport News, VA)
- 8 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 8 days ago
The incumbent is the primary example of customer service and should always be courteous and helpful to customers on the phone and in person....
- Norfolk, VA (17 miles from Newport News, VA)
- 8 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 8 days ago
Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times....
- Williamsburg, VA (19 miles from Newport News, VA)
- 13 days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 13 days ago
Company Description ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can...
- Hampton, VA (3 miles from Newport News, VA)
- 17 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 17 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
- Suffolk, VA (12 miles from Newport News, VA)
- 17 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 17 days ago
Weekend Receptionist Saturday & Sunday 9am-7pm Come Join Us! At Lake Prince Woods, every day is an adventure! Situated on 172 wooded acres in Suffolk, Virginia, our welcoming community offers a...
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Newport News, VA
Highest Education Level
Front Desk Attendants in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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