Front Desk Attendant Jobs in Newport News, VA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 34 Jobs
Eye Care Partners

Medical Receptionist - No weekends or evenings, full benefits!

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...

(NORFOLK NAVY GATEWAY INNS AND INNS) GUEST SERVICE REPRESENTATIVE I (2:00 pm - 10:30 pm shift only)

  • Norfolk, VA (17 miles from Newport News, VA)
  • 2 days ago
  • Norfolk, VA (17 miles from Newport News, VA)
  • 2 days ago

Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all guests....

Patient & Guest Services Representative - Harbour View Medical Center

  • Suffolk, VA (12 miles from Newport News, VA)
  • 2 days ago
  • Suffolk, VA (12 miles from Newport News, VA)
  • 2 days ago

Essential Job Functions Essential Functions: Perform general duties for Patient and Guest Services including: Welcome and greet all patients and visitors....

Medical Receptionist

  • Portsmouth, VA (17 miles from Newport News, VA)
  • 3 days ago
  • Portsmouth, VA (17 miles from Newport News, VA)
  • 3 days ago

and help us put health first The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously...

Receptionist/Office Assistant-Part-Time

  • Williamsburg, VA (19 miles from Newport News, VA)
  • 3 days ago
  • Williamsburg, VA (19 miles from Newport News, VA)
  • 3 days ago

This is a part-time, 3.5 hour per day, 11 month position. Maintains accurate flow of telephone calls, mail, and visitors to the main office location. DUTIES AND RESPONSIBILITIES Answers phone...

Front Desk Attendant - Williamsburg Inn

  • Williamsburg, VA (19 miles from Newport News, VA)
  • 3 days ago
  • Williamsburg, VA (19 miles from Newport News, VA)
  • 3 days ago

Essential Duties: The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information....

Medical Receptionist

  • Suffolk, VA (12 miles from Newport News, VA)
  • 3 days ago
  • Suffolk, VA (12 miles from Newport News, VA)
  • 3 days ago

Job Details Job Location : VA - Suffolk - Suffolk, VA Position Type : Full Time Education Level : High School Salary Range : $17.00 - $19.00 Hourly Travel Percentage : None Job Shift : Day Job...

Guest Service Representative - Newport News

  • Newport News, VA
  • 4 days ago
  • Newport News, VA
  • 4 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Receptionist - Customer Service Desk - Automotive

  • Norfolk, VA (17 miles from Newport News, VA)
  • 4 days ago
  • Norfolk, VA (17 miles from Newport News, VA)
  • 4 days ago

Receptionist for busy Auto Service Shop. Experience with customer service, repair documentation and automotive service is highly preferable. Must have a neat appearance and a great phone voice....

( Norfolk Navy Lodge) Guest Service Representative I

  • Norfolk, VA (17 miles from Newport News, VA)
  • 7 days ago
  • Norfolk, VA (17 miles from Newport News, VA)
  • 7 days ago

NORFOLK NAVY LODGE) GUEST SERVICE REPRESENTATIVE I (250000FO) Job Description ( NORFOLK NAVY LODGE) GUEST SERVICE REPRESENTATIVE I Job Number: 250000FO Primary Location: United States-Virginia-Norfolk...

Receptionist / Administrative Assistant

  • Portsmouth, VA (17 miles from Newport News, VA)
  • 8 days ago
  • Portsmouth, VA (17 miles from Newport News, VA)
  • 8 days ago

The incumbent is the primary example of customer service and should always be courteous and helpful to customers on the phone and in person....

(NORFOLK NAVY GATEWAY INNS AND SUITES) GUEST SERVICE REPRESENTATIVE II (10:00 pm - 6:30 am shift only)

  • Norfolk, VA (17 miles from Newport News, VA)
  • 8 days ago
  • Norfolk, VA (17 miles from Newport News, VA)
  • 8 days ago

Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times....

In House Guest Service Rep

  • Williamsburg, VA (19 miles from Newport News, VA)
  • 13 days ago
  • Williamsburg, VA (19 miles from Newport News, VA)
  • 13 days ago

Company Description ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can...

Guest Service Agent

  • Hampton, VA (3 miles from Newport News, VA)
  • 17 days ago
  • Hampton, VA (3 miles from Newport News, VA)
  • 17 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Weekend Receptionist

  • Suffolk, VA (12 miles from Newport News, VA)
  • 17 days ago
  • Suffolk, VA (12 miles from Newport News, VA)
  • 17 days ago

Weekend Receptionist Saturday & Sunday 9am-7pm Come Join Us! At Lake Prince Woods, every day is an adventure! Situated on 172 wooded acres in Suffolk, Virginia, our welcoming community offers a...

Demographic Data for Newport News, VA

Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.


Local
National
184,437
3,754
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Newport News, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Newport News, VA offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Newport News, VA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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