Front Desk Attendant Jobs in Portsmouth, VA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Medical Receptionist - No weekends or evenings, full benefits!
- Eye Care Partners
- Norfolk, VA (5 miles from Portsmouth, VA)
- 13 days ago
- Eye Care Partners
- Norfolk, VA (5 miles from Portsmouth, VA)
- 13 days ago
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...
Senior Guest Service Agent - Embassy Suites Virginia Beach Oceanfront
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 1 day ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 1 day ago
Overview The Senior Guest Service Agent meets guest expectations professionally and efficiently by performing all duties of a GSA and by providing leadership and guidance to the Guest Service Agents...
Via - Guest Services Representative
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 2 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 2 days ago
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...
(NORFOLK NAVY GATEWAY INNS AND INNS) GUEST SERVICE REPRESENTATIVE I (2:00 pm - 10:30 pm shift only)
- Norfolk, VA (5 miles from Portsmouth, VA)
- 2 days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 2 days ago
Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all guests....
Patient & Guest Services Representative - Harbour View Medical Center
- Suffolk, VA (11 miles from Portsmouth, VA)
- 3 days ago
- Suffolk, VA (11 miles from Portsmouth, VA)
- 3 days ago
Essential Job Functions Essential Functions: Perform general duties for Patient and Guest Services including: Welcome and greet all patients and visitors....
and help us put health first The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously...
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 4 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 4 days ago
Job Details Job Location : VA - Virginia Beach - Virginia Beach, VA Position Type : Full Time Education Level : High School Salary Range : $17.00 - $19.00 Hourly Travel Percentage : None Job Shift...
Guest Service Representative - Newport News
- Newport News, VA (17 miles from Portsmouth, VA)
- 4 days ago
- Newport News, VA (17 miles from Portsmouth, VA)
- 4 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Receptionist - Customer Service Desk - Automotive
- Norfolk, VA (5 miles from Portsmouth, VA)
- 5 days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 5 days ago
Receptionist for busy Auto Service Shop. Experience with customer service, repair documentation and automotive service is highly preferable. Must have a neat appearance and a great phone voice....
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 5 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 5 days ago
service and financial profitability....
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 5 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 5 days ago
Subsidiary: KIRA Training Services Job Title: Receptionist Job Location: Virginia Beach, VA Labor Category: Non-Exempt l CBA Clearance Level: Secret Travel Requirement: 10% Pay: $17.83 Tlingit...
( Norfolk Navy Lodge) Guest Service Representative I
- Norfolk, VA (5 miles from Portsmouth, VA)
- 7 days ago
- Norfolk, VA (5 miles from Portsmouth, VA)
- 7 days ago
NORFOLK NAVY LODGE) GUEST SERVICE REPRESENTATIVE I (250000FO) Job Description ( NORFOLK NAVY LODGE) GUEST SERVICE REPRESENTATIVE I Job Number: 250000FO Primary Location: United States-Virginia-Norfolk...
(Dam Neck Navy Gateway Inn And Suites) Guest Service Representative I
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 7 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 7 days ago
DAM NECK NAVY GATEWAY INN AND SUITES) GUEST SERVICE REPRESENTATIVE I (250000K6) Job Description (DAM NECK NAVY GATEWAY INN AND SUITES) GUEST SERVICE REPRESENTATIVE I Job Number: 250000K6 Primary Location...
(Dam Neck Navy Gateway Inn And Suites) Guest Service Representative II
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 7 days ago
- Virginia Beach, VA (21 miles from Portsmouth, VA)
- 7 days ago
DAM NECK NAVY GATEWAY INN AND SUITES) GUEST SERVICE REPRESENTATIVE II (250000K5) Job Description (DAM NECK NAVY GATEWAY INN AND SUITES) GUEST SERVICE REPRESENTATIVE II Job Number: 250000K5 Primary Location...
The incumbent is the primary example of customer service and should always be courteous and helpful to customers on the phone and in person....
Demographic Data for Portsmouth, VA
Moving to Portsmouth, VA? Find some basic demographic data about Portsmouth, VA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Portsmouth, VA
Highest Education Level
Front Desk Attendants in Portsmouth, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »