Front Desk Attendant Jobs in Staunton, VA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Join Our Team as a PRN Concierge/Receptionist at The Legacy at North Augusta We are seeking a dedicated PRN Concierge/Receptionist to join our team at The Legacy at North Augusta. This role is...
Front Desk Agent Sleep Inn & Suites
- Harrisonburg, VA (21 miles from Staunton, VA)
- 4 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 4 days ago
Full job description Overview We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional guest services at our hotel....
Customer Service Representative
- Harrisonburg, VA (21 miles from Staunton, VA)
- 9 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 9 days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
. + Interacting in a courteous, tactful, friendly and cooperative manner while handling issues, complaints, inquiries and questions. + Reads correspondence and memos directed to administration, handling...
- Harrisonburg, VA (21 miles from Staunton, VA)
- 21 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 21 days ago
At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about....
Customer Service Representative I
- Harrisonburg, VA (21 miles from Staunton, VA)
- 90+ days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 90+ days ago
City/State Harrisonburg, VA Work Shift First (Days) Overview: Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative I Work Shift:...
- Waynesboro, VA (9 miles from Staunton, VA)
- 90+ days ago
- Waynesboro, VA (9 miles from Staunton, VA)
- 90+ days ago
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately....
Demographic Data for Staunton, VA
Moving to Staunton, VA? Find some basic demographic data about Staunton, VA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Staunton, VA
Highest Education Level
Front Desk Attendants in Staunton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »