Front Desk Attendant Jobs in Madison, WI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Previous guest service experience as well as the ability to communicate well with guests required. The shift for this position will vary based on business needs....
Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...
Key Responsibilities The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional...
Our Night Auditor is professional, courteous, honest and loyal....
Bilingual Receptionist - $20 - $22/hour
- Waunakee, WI (8 miles from Madison, WI)
- 6 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 6 days ago
Answer and direct phone calls in a courteous and professional manner. Serve as a professional and welcoming presence for customers, visitors, and employees....
Spanish Bilingual Receptionist ONLY
- Waunakee, WI (8 miles from Madison, WI)
- 8 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 8 days ago
Essential Duties and Responsibilities: + Answer and direct phone calls in a courteous and professional manner. + Serve as a professional and welcoming presence for customers, visitors, and employees...
Bilingual Spanish Receptionist
- Waunakee, WI (8 miles from Madison, WI)
- 9 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 9 days ago
Responsibilities: Answer and direct phone calls in a courteous and professional manner. Serve as a professional and welcoming presence for customers, visitors, and employees....
Receptionist - Bilingual (Spanish)
- Waunakee, WI (8 miles from Madison, WI)
- 10 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 10 days ago
Answer and direct phone calls in a courteous and professional manner. Serve as a professional and welcoming presence for customers, visitors, and employees....
Office Assistant/Receptionist - Fitchburg, WI.
- Fitchburg, WI (9 miles from Madison, WI)
- 17 days ago
- Fitchburg, WI (9 miles from Madison, WI)
- 17 days ago
Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not...
Job Details Join the Brookdale Madison West team today! 104 Unit Assisted Living and Memory Care Community nestled in a stunning craftsman-style building in Madison, Wisconsin. Bus-line...
- Middleton, WI (6 miles from Madison, WI)
- 30+ days ago
- Middleton, WI (6 miles from Madison, WI)
- 30+ days ago
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
- Middleton, WI (6 miles from Madison, WI)
- 90+ days ago
- Middleton, WI (6 miles from Madison, WI)
- 90+ days ago
Overview The Front Desk Associate (FDA) at Massage Envy plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of...
This position will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay....
- Verona, WI (10 miles from Madison, WI)
- 30+ days ago
- Verona, WI (10 miles from Madison, WI)
- 30+ days ago
Receptionist Position Summary At Epic, everyone who calls or stops by is greeted by one of our bright and friendly receptionists. Whether it's a quick answer to a question or getting creative to...
Demographic Data for Madison, WI
Moving to Madison, WI? Find some basic demographic data about Madison, WI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Madison, WI
Highest Education Level
Front Desk Attendants in Madison, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Cash Handling
- Reimbursement
- Reception
- Scanning
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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