Front Desk Attendant Jobs in Madison, WI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 30 Jobs

Receptionist

  • Madison, WI
  • 20 hours ago
  • Madison, WI
  • 20 hours ago

Receptionist – Zimbrick B/GMC Assist Customers by giving them Outstanding Customer Service and directing them to the individuals they need to speak with either in person or over the phone. What...

Receptionist / Social Media Coordinator

  • Waunakee, WI (8 miles from Madison, WI)
  • 1 day ago
  • Waunakee, WI (8 miles from Madison, WI)
  • 1 day ago

Receptionist / Social Media Coordinator Residential Home Builder Waunakee, WI Full-time Customer Service / Call Center Posted on March 10, 2025 We are a residential builder in Waunakee and seeking...

Guest Service Agent

  • Madison, WI
  • 2 days ago
  • Madison, WI
  • 2 days ago

General Responsibilities: Provide prompt, friendly, courteous, and professional guest service....

Security Receptionist - First Shift - West Side

  • Madison, WI
  • 2 days ago
  • Madison, WI
  • 2 days ago

Overview Allied Universal, North Americas leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and...

Hotel Guest Service Rep

  • Middleton, WI (6 miles from Madison, WI)
  • 4 days ago
  • Middleton, WI (6 miles from Madison, WI)
  • 4 days ago

Part time job available 16-24 hrs per week. Weekends availability as needed AM/PM. What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid...

Sales Receptionist

  • Sun Prairie, WI (12 miles from Madison, WI)
  • 7 days ago
  • Sun Prairie, WI (12 miles from Madison, WI)
  • 7 days ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Front Desk Associate

  • Middleton, WI (6 miles from Madison, WI)
  • 8 days ago
  • Middleton, WI (6 miles from Madison, WI)
  • 8 days ago

Hotel: Madison Marriott 1313 John Q Hammons Dr Middleton, WI 53562 Front Desk Associate Part time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium...

Remote Receptionist / Administrative

  • Madison, WI
  • 9 days ago
  • Madison, WI
  • 9 days ago

Location: Madison, US-WI Rate: Not Specified Type: Permanent Remote Receptionist / Administrative Vector Marketing Corporation's Administrative Department is seeking qualified administrative...

Remote Work

Customer Service Representative

  • Madison, WI
  • 10 days ago
  • Madison, WI
  • 10 days ago

Customer Service Representative 3.2 3.2 out of 5 stars Madison, WI 53703 Remote Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to...

Receptionist (Full Time)

  • Madison, WI
  • 10 days ago
  • Madison, WI
  • 10 days ago

Canteen We are hiring immediately for a full time RECEPTIONIST position. Location: Canteen Vending - 2305 Daniels Street, Madison, WI 53718 Note: online applications accepted only. Schedule: Full...

Receptionist (Full Time)

  • Madison, WI (7 miles from Madison, WI)
  • 10 days ago
  • Madison, WI (7 miles from Madison, WI)
  • 10 days ago

We are hiring immediately for a full time RECEPTIONIST position. Location : Canteen Vending - 2305 Daniels Street, Madison, WI 53718 Note: online applications accepted only. Schedule : Full time...

Receptionist/Cashier

  • Madison, WI
  • 13 days ago
  • Madison, WI
  • 13 days ago

Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner Assist the managers with various clerical duties as needed Be friendly, professional, courteous...

Full-Time Front Office Agent

  • Madison, WI
  • 14 days ago
  • Madison, WI
  • 14 days ago

Previous guest service experience as well as the ability to communicate well with guests required. The shift for this position will vary based on business needs....

Salon Receptionist - West Towne Mall

  • Madison, WI
  • 15 days ago
  • Madison, WI
  • 15 days ago

Salon Receptionist - West Towne Mall Location: Madison, WI, United States - West Towne Mall 23 West Towne Mall Job ID: 1093595 Salon Professionals Job Type: Part-Time Date Updated: Feb 25, 2025...

Front Desk Associate

  • Stoughton, WI (13 miles from Madison, WI)
  • 20 days ago
  • Stoughton, WI (13 miles from Madison, WI)
  • 20 days ago

Essential Functions Provide a welcoming environment at all times Courteous phone etiquette Computer literacy Ability to effectively communicate with guests in a professional manner An energetic and...

Demographic Data for Madison, WI

Moving to Madison, WI? Find some basic demographic data about Madison, WI below.


Local
National
308,529
8,483
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Madison, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Madison, WI offer the following education background
High School or GED
37.5%
Bachelor's Degree
22.8%
Associate's Degree
14.5%
Vocational Degree or Certification
13.8%
Master's Degree
4.9%
Some College
3.6%
Some High School
2.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Madison, WI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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