Host Jobs in Springfield, MA

In the Hospitality Service industry, a Host is essentially the first point of contact for guests and ensures their dining experience starts on a positive note. They are responsible for welcoming and seating guests, managing reservations, dealing with queries and complaints, and monitoring the flow of guests on the dining floor to ensure the smooth operation. They are also responsible for communicating with the kitchen staff to keep the service efficient. They typically have an outgoing personality, strong communication skills, and the ability to handle stressful situations with grace.

Before becoming a Host, an individual may have held roles such as a Waiter or Waitress, gaining firsthand experience in customer service and understanding the operations of a dining establishment. Another possible role is that of a Receptionist in a hotel or similar establishment, where skills like dealing with diverse customers, managing bookings, and coordinating with other staff are relevant. Some hosts may also have worked as a Customer Service Representative, developing their communication and problem-solving skills. Depending on the establishment's requirements, Hosts may need certifications like the ServSafe Food Handler certificate or a similar food-service license.

1-15 of 43 Jobs

Customer Service Associate

  • Manchester, CT (23 miles from Springfield, MA)
  • 13 hours ago
  • Manchester, CT (23 miles from Springfield, MA)
  • 13 hours ago

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Hostess (part-time)

  • Holyoke, MA (8 miles from Springfield, MA)
  • 1 day ago
  • Holyoke, MA (8 miles from Springfield, MA)
  • 1 day ago

Join our team as a Host/Hostess at Providence Place, where you'll play a crucial role in delivering high-quality dining services in a formal, fast-paced environment....

Host

  • Hadley, MA (17 miles from Springfield, MA)
  • 1 day ago
  • Hadley, MA (17 miles from Springfield, MA)
  • 1 day ago

Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience....

Customer Service Associate - Temporary

  • Chicopee, MA (4 miles from Springfield, MA)
  • 2 days ago
  • Chicopee, MA (4 miles from Springfield, MA)
  • 2 days ago

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Manchester, CT (23 miles from Springfield, MA)
  • 2 days ago
  • Manchester, CT (23 miles from Springfield, MA)
  • 2 days ago

meetings with clients to ensure project requirements are clearly understood and agreed upon Understand the details of how the digital information will be used and what system the client will use to host...

Hotel Operations Manager

  • Springfield, MA
  • 2 days ago
  • Springfield, MA
  • 2 days ago

Lead the development and implementation ofFront Desk, Guest Services and Front Services policies, procedures,training programs....

Commonwealth Host

  • Springfield, MA
  • 2 days ago
  • Springfield, MA
  • 2 days ago

Commonwealth Host - Part Time The SHOW comes alive at MGM ResortsInternational. Have you ever wondered what it would be like to work in aplace full of excitement, diversity, and entertainment?...

Guest Service Aide/Cook - McKinney Shelter

  • Hartford, CT (22 miles from Springfield, MA)
  • 4 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 4 days ago

JOB DESCRIPTION Position Title: Guest Service Aide/Cook – McKinney Shelter Department: Housing and Shelter Services FLSA Status: Non-Exempt Reports To: Program Manager and/or Assistant Program Manager...

Commonwealth Host - MGM Springfield

  • Springfield, MA
  • 8 days ago
  • Springfield, MA
  • 8 days ago

STARTING RATE: $18.95 per hour THE DAY-TO-DAY: As a Host, you will warmly greet guests and check their identification, ensuring adherence to MGM SHOW standards for a positive first impression....

Chandler Host - MGM Springfield

  • Springfield, MA
  • 8 days ago
  • Springfield, MA
  • 8 days ago

THE JOB: Join us at our upscale Chandler restaurant where our dedicated Host Person welcomes guests with courtesy and professionalism, ensuring the atmosphere is clean, organized, and well-stocked....

Retail Customer Service Associate

  • Hartford, CT (22 miles from Springfield, MA)
  • 9 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 9 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Associate

  • Windsor Locks, CT (12 miles from Springfield, MA)
  • 9 days ago
  • Windsor Locks, CT (12 miles from Springfield, MA)
  • 9 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Delivery Station Customer Service Associate, DSL

  • Holyoke, MA (8 miles from Springfield, MA)
  • 11 days ago
  • Holyoke, MA (8 miles from Springfield, MA)
  • 11 days ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Usher, Greeter, Ticket Taker (Guest Services)

  • Hartford, CT (22 miles from Springfield, MA)
  • 13 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 13 days ago

Qualifications: * High School Diploma or equivalent preferred * At least 1+ year in a guest service role preferred * Excellent verbal, written and interpersonal communication skills * Acute sense of...

Event Planner

  • Windsor, CT (17 miles from Springfield, MA)
  • 13 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 13 days ago

Event Planner LL Global, Inc Windsor, CT Job Details Estimated: $54.9K - $64.6K a year 9 hours ago Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Mid-level Microsoft Office...

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Local
National
146,445
2,449
Medium/Lg

Host Online Courses and Training Opportunities

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Welcome to WordPress Hosting Course!Thinking of starting a website with WordPress? Great choice! But before you dive in, you need to find its "online home" - and that's where our course, "Choosing...
Host Evasions
Understand the techniques behind host-based security and bypass the most common security products in Windows operating systems. This module provides the essential knowledge and fundamental...
Host Leadership
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Salary for Host Jobs in Springfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Hosts in Springfield, MA offer the following education background
High School or GED
40.5%
Bachelor's Degree
22.0%
Associate's Degree
12.9%
Vocational Degree or Certification
12.4%
Master's Degree
4.0%
Some College
3.9%
Some High School
3.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Hosts in Springfield, MA
Less than 1 year
60.9%
None
34.7%
2-4 years
4.2%
1-2 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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