Reservation Clerk Jobs
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Location: Salt Lake City, Utah Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally...
Guest Booking Agent / In-House Marketing Representative Job Summary As an In-House Marketing Rep, you will pre-qualify and schedule prospective guests and/or current owners within our resorts to...
Administrative Assistant Travel CoordinatorJob Category: Project and Program ManagementTime Type: Full timeMinimum Clearance Required to Start: Top SecretEmployee Type: RegularPercentage of Travel...
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Demonstrated commitment to providing world-class internal/external guest service. 4....
GUEST SERVICES COORDINATOR - FULLTIME/OVERNIGHT Staffing Now Denver
- Denver, CO
- 19 hours ago
- Denver, CO
- 19 hours ago
GUEST SERVICES COORDINATOR - FULLTIME/OVERNIGHT Staffing Now Denver, CO (Onsite) Contract to Hire Job Details Staffing Now, a division of SNI Companies, is hiring for a Guest Services Coordinator working...
Singer-Songwriter Looking For Booking Agent!
- Los Angeles, CA
- 19 hours ago
- Los Angeles, CA
- 19 hours ago
singer-songwriter looking for booking agent! (Hollywood) image 1 of 3 compensation: tbd Hi! I'm a singer-songwriter releasing an album on May 9th and I'm looking to promote it through...
Hospitality Specialist / Barista - Audi/VW Marin
- San Rafael, CA
- 22 hours ago
- San Rafael, CA
- 22 hours ago
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry...
R.O.- Hospitality Specialist (Part-Time)-- Country Club Villas
- Surfside Beach, SC
- 23 hours ago
- Surfside Beach, SC
- 23 hours ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Group and Corporate Travel Coordinator (ARRC ARW Employees Only) (Alaska Railroad)
- Anchorage, AK
- 23 hours ago
- Anchorage, AK
- 23 hours ago
Administers group agreements under the direction of the Manager, Reservations and Ticketing and the Director, Strategic Market Initiatives and Guest Services....
Onboarding & Travel Coordinator For CDL Class A Drivers About Us Formed in 1924 Cowan Systems is a privately owned company headquartered in Baltimore MD and enjoys a history of excellence and...
This position reports to our Guest Services Management Team....
This position reports to our Guest Services Management Team....
Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International,...
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs Nationwide
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Banquet Catering
- Guest Service
- Aloha POS
- Food Service Management
- Service-Oriented
- Catering
- Switchboard Operation
- Upselling
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Wellness
- Cashier Skills
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Background Checks
- High School Diploma
- Retail
- Customer Relations
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Auditing
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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