Concierge Jobs in Cumming, GA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
CONCIERGE OVERNIGHT Weekends ONLY 10pm-6am
- Duluth, GA (20 miles from Cumming, GA)
- 1 day ago
- Duluth, GA (20 miles from Cumming, GA)
- 1 day ago
The Concierge has the knowledge to respond to community inquiries in a friendly and professional manner....
- Alpharetta, GA (13 miles from Cumming, GA)
- 6 days ago
- Alpharetta, GA (13 miles from Cumming, GA)
- 6 days ago
Concierge Procedure: Essential Functions: Provides positive first impression to all who enter the Community....
Senior Living Concierge Part-Time
- Roswell, GA (19 miles from Cumming, GA)
- 9 days ago
- Roswell, GA (19 miles from Cumming, GA)
- 9 days ago
St. George Village, a retirement community in Roswell is searching for a candidate who preferably has 1 year experience with multi-line phone systems, administrative duties, dealing with customer...
- Johns Creek, GA (13 miles from Cumming, GA)
- 30+ days ago
- Johns Creek, GA (13 miles from Cumming, GA)
- 30+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Woodstock, GA (19 miles from Cumming, GA)
- 30+ days ago
- Woodstock, GA (19 miles from Cumming, GA)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Customer Experience Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 60+ days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 60+ days ago
Purpose: Customer Experience Supervisor generally organize, plan, and monitor a company’s service center team to ensure optimized interaction between a company and customers. Position Summary: The...
Lead Concierge Nurse Practitioner / Physician Assistant / Practice Owner
- Gainesville, GA (20 miles from Cumming, GA)
- 60+ days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 60+ days ago
About Us Reach7 Diabetes Studios is the leading membership-based, concierge clinic specializing in diabetes, prediabetes, and weight loss....
- Milton, GA (12 miles from Cumming, GA)
- 60+ days ago
- Milton, GA (12 miles from Cumming, GA)
- 60+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cumming, GA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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