Concierge Jobs in Chicago, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Willowbrook, IL (17 miles from Chicago, IL)
- 23 hours ago
- Willowbrook, IL (17 miles from Chicago, IL)
- 23 hours ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
Concierge Service Associate (Normal, IL)
- Deerfield, IL (21 miles from Chicago, IL)
- 8 days ago
- Deerfield, IL (21 miles from Chicago, IL)
- 8 days ago
Anticipated End Date: 2025-04-25 Position Title: Concierge Service Associate (Normal, IL) Job Description: Title: Concierge Service Associate Location: This position will work an hybrid model, where...
- Oak Brook, IL (15 miles from Chicago, IL)
- 8 days ago
- Oak Brook, IL (15 miles from Chicago, IL)
- 8 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Bloomingdale, IL (22 miles from Chicago, IL)
- 8 days ago
- Bloomingdale, IL (22 miles from Chicago, IL)
- 8 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
This is a Union Role Job Summary This position is responsible for being a compassionate and dedicated advocate for the member to demonstrate a concierge attitude when assisting members with maximizing...
- Northbrook, IL (17 miles from Chicago, IL)
- 10 days ago
- Northbrook, IL (17 miles from Chicago, IL)
- 10 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Bilingual Mortgage Concierge Specialist - Spanish
- Downers Grove, IL (20 miles from Chicago, IL)
- 13 days ago
- Downers Grove, IL (20 miles from Chicago, IL)
- 13 days ago
Client and Realtor Concierge System: Maintain a comprehensive concierge system for realtors and customers to enhance their experience....
Role Summary Under the direction of the Property Manager or Assistant Property Manager, the Residential Concierge is a guest facing position that will deliver exceptional customer service to any person...
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 21 days ago
- Buffalo Grove, IL (23 miles from Chicago, IL)
- 21 days ago
Step into a successful, well-established concierge practice from a prominent retiring Primary Care Physician with a panel of 300-500 patients....
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Chicago, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Safety Training
- Housekeeping
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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