Concierge Jobs in Joliet, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Oak Brook, IL (23 miles from Joliet, IL)
- 4 days ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 4 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Geneva, IL (24 miles from Joliet, IL)
- 30+ days ago
- Geneva, IL (24 miles from Joliet, IL)
- 30+ days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Warrenville, IL (20 miles from Joliet, IL)
- 30+ days ago
- Warrenville, IL (20 miles from Joliet, IL)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Naperville, IL (16 miles from Joliet, IL)
- 30+ days ago
- Naperville, IL (16 miles from Joliet, IL)
- 30+ days ago
Family Fry YMCA is hiring a Community Concierge team who want to turn their passion for customer service into a career....
- Willowbrook, IL (20 miles from Joliet, IL)
- 45+ days ago
- Willowbrook, IL (20 miles from Joliet, IL)
- 45+ days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Oak Brook, IL (23 miles from Joliet, IL)
- 45+ days ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 45+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Membership Concierge- Closing Shift
- Warrenville, IL (20 miles from Joliet, IL)
- 60+ days ago
- Warrenville, IL (20 miles from Joliet, IL)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge - PRN Evening/Weekends
- Geneva, IL (24 miles from Joliet, IL)
- 90+ days ago
- Geneva, IL (24 miles from Joliet, IL)
- 90+ days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Joliet, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Data Entry
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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