Front Desk Attendant Jobs in Joliet, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 67 Jobs

Guest Service Representative

  • Romeoville, IL (9 miles from Joliet, IL)
  • 12 hours ago
  • Romeoville, IL (9 miles from Joliet, IL)
  • 12 hours ago

Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...

Receptionist - PRN

  • Naperville, IL (16 miles from Joliet, IL)
  • 17 hours ago
  • Naperville, IL (16 miles from Joliet, IL)
  • 17 hours ago

Do you enjoy being busy? Do you like variety work in your work? Do you enjoy meeting and helping a diverse group of people? Is working in a dynamic, premier work environment important to you? If...

Receptionist - Part Time

  • Naperville, IL (16 miles from Joliet, IL)
  • 1 day ago
  • Naperville, IL (16 miles from Joliet, IL)
  • 1 day ago

Do you enjoy being busy? Do you like variety work in your work? Do you enjoy meeting and helping a diverse group of people? Is working in a dynamic, premier work environment important to you? If...

Guest Service Agent

  • Burr Ridge, IL (20 miles from Joliet, IL)
  • 1 day ago
  • Burr Ridge, IL (20 miles from Joliet, IL)
  • 1 day ago

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Automotive Cashier/Receptionist

  • Westmont, IL (22 miles from Joliet, IL)
  • 2 days ago
  • Westmont, IL (22 miles from Joliet, IL)
  • 2 days ago

The Ed Napleton Automotive Group is looking for our next Full-Time Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Westmont Porsche, the Cashier...

Guest Services Agent

  • Joliet, IL
  • 3 days ago
  • Joliet, IL
  • 3 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....

Receptionist

  • Batavia, IL (21 miles from Joliet, IL)
  • 4 days ago
  • Batavia, IL (21 miles from Joliet, IL)
  • 4 days ago

Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to...

Guest Services Representative

  • Downers Grove, IL (21 miles from Joliet, IL)
  • 5 days ago
  • Downers Grove, IL (21 miles from Joliet, IL)
  • 5 days ago

Services Manager. 8)Supports, utilizes and works directly with volunteers to assign wayfinding assignments to patients and support other guest/visitor needs....

Guest Service Representative

  • Orland Park, IL (20 miles from Joliet, IL)
  • 5 days ago
  • Orland Park, IL (20 miles from Joliet, IL)
  • 5 days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Guest Service Representative Daytime

  • Naperville, IL (16 miles from Joliet, IL)
  • 5 days ago
  • Naperville, IL (16 miles from Joliet, IL)
  • 5 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Guest Service Representative

  • Orland Park, IL (20 miles from Joliet, IL)
  • 6 days ago
  • Orland Park, IL (20 miles from Joliet, IL)
  • 6 days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Receptionist, Medical

  • Hinsdale, IL (23 miles from Joliet, IL)
  • 7 days ago
  • Hinsdale, IL (23 miles from Joliet, IL)
  • 7 days ago

Overview Receptionist, Medical - Hinsdale - Family Practice Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 908 North Elm Street Hinsdale, Illinois 60521...

Medical Receptionist - Part-Time

  • Lockport, IL (9 miles from Joliet, IL)
  • 7 days ago
  • Lockport, IL (9 miles from Joliet, IL)
  • 7 days ago

Overview Medical Receptionist - Lockport Position Highlights: Part-Time, 20 hours Hours: Monday-Sunday; hours vary. Must be able to work evenings and weekends. Location: Lockport MOB 1206 East 9th...

Ancillary Receptionist

  • Westmont, IL (22 miles from Joliet, IL)
  • 7 days ago
  • Westmont, IL (22 miles from Joliet, IL)
  • 7 days ago

Overview Ancillary Receptionist - Westmont Position Highlights: Part-Time, 20 hours Hours: Thursday, 4:00PM-8:00PM; Saturday and Sunday, 7:30AM-4:00PM Location: Westmont MOB 303 W Ogden Avenue...

Medical Receptionist

  • Joliet, IL
  • 7 days ago
  • Joliet, IL
  • 7 days ago

Overview Medical Receptionist - Joliet Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 2100 Glenwood Ave Suite 107 Joliet, Illinois 60453 Benefits:...

Demographic Data for Joliet, IL

Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.


Local
National
130,830
2,906
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Joliet, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Joliet, IL offer the following education background
High School or GED
37.2%
Bachelor's Degree
23.0%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Joliet, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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