Concierge Jobs in Windsor Heights, IA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- West Des Moines, IA (8 miles from Windsor Heights, IA)
- 1 day ago
- West Des Moines, IA (8 miles from Windsor Heights, IA)
- 1 day ago
The Position : Were looking for a Guest Care Concierge Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly...
Remote Work- West Des Moines, IA (8 miles from Windsor Heights, IA)
- 2 days ago
- West Des Moines, IA (8 miles from Windsor Heights, IA)
- 2 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Customer Experience Representative- DSM - FULL TIME
- Des Moines, IA (4 miles from Windsor Heights, IA)
- 7 days ago
- Des Moines, IA (4 miles from Windsor Heights, IA)
- 7 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
- Des Moines, IA (4 miles from Windsor Heights, IA)
- 12 days ago
- Des Moines, IA (4 miles from Windsor Heights, IA)
- 12 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Demographic Data for Windsor Heights, IA
Moving to Windsor Heights, IA? Find some basic demographic data about Windsor Heights, IA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Windsor Heights, IA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Windsor Heights, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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