Concierge Jobs in Erlanger, KY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Health Services Administrative Assistant & Concierge
- Cincinnati, OH (12 miles from Erlanger, KY)
- 1 hour ago
- Cincinnati, OH (12 miles from Erlanger, KY)
- 1 hour ago
Assist with the development and implementation of concierge-level services and amenities for short-term stay residents....
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 days ago
Position: Concierge Location: Sky Central Apartments, located in the iconic PNC Tower annex, downtown Cincinnati....
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 9 days ago
Receptionist Responsibilities include: Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community...
Bilingual Customer Experience Representative (English/Spanish)
- Hebron, KY (8 miles from Erlanger, KY)
- 15 days ago
- Hebron, KY (8 miles from Erlanger, KY)
- 15 days ago
Job Type Full-time Description About Us KeyMe is revolutionizing lockout solutions for homes, cars and businesses. Via artificial intelligence and robotics, KeyMe allows users to store, share, and...
Remote Work- Cincinnati, OH (7 miles from Erlanger, KY)
- 16 days ago
- Cincinnati, OH (7 miles from Erlanger, KY)
- 16 days ago
Job Description SCHEDULE: MONDAY- FRIDAY 9AM-6PM *SOME SATURDAYS REQUIRED* POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- West Chester, OH (23 miles from Erlanger, KY)
- 30+ days ago
- West Chester, OH (23 miles from Erlanger, KY)
- 30+ days ago
The Position : Were looking for a Guest Care Concierge Responsibilities: The team member in this position must exhibit certain characteristics and perform specific duties during their daily or weekly...
Remote WorkConcierge and Hospitality Coordinator- Full time
- Cincinnati, OH (11 miles from Erlanger, KY)
- 60+ days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 60+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Demographic Data for Erlanger, KY
Moving to Erlanger, KY? Find some basic demographic data about Erlanger, KY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Erlanger, KY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Erlanger, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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