Concierge Jobs in Shepherdsville, KY
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Louisville, KY (20 miles from Shepherdsville, KY)
- 8 hours ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 8 hours ago
The Concierge will assist residents by creating a welcoming and engaged community, with each resident involved and connected. The overall goal is to eliminate boredom and loneliness....
- Louisville, KY (20 miles from Shepherdsville, KY)
- 12 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 12 days ago
Responsibilities include but are not limited to: Policies/Procedures/Administration Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service...
Beauty Concierge - Shelbyville Plaza Rack
- Louisville, KY (20 miles from Shepherdsville, KY)
- 15 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 15 days ago
The ideal Nordstrom Rack team member enjoys working in a fast-pace, high-energy environment. A day in the life Keep the customer experience quick, easy, and fun while helping customers uncover the...
Concierge Performance Associate (11a-8p or 12p-9pm with weekends required)
- Louisville, KY (20 miles from Shepherdsville, KY)
- 19 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 19 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Concierge Performance Associate (11a-8p or 12p-9pm with weekends required) PRIMARY PURPOSE: To assist Property Repair Solutions...
- Louisville, KY (20 miles from Shepherdsville, KY)
- 20 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 20 days ago
Guest services Greet guests and confirm reservations Provide information about the hotel and local area Make restaurant reservations Arrange transportation, such as taxis Handle guest requests, such...
- Louisville, KY (20 miles from Shepherdsville, KY)
- 20 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 20 days ago
Responsible for behaving in an exemplary manner at all times; to project a professional bearing and not allow personal feelings or personal problems interfere with impressive guest service....
- Louisville, KY (20 miles from Shepherdsville, KY)
- 45+ days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 45+ days ago
Job Description Our Event Concierge serves as the liaison with Catering/Convention Service Managers and all operational departments with onsite meeting contact....
- Louisville, KY (20 miles from Shepherdsville, KY)
- 60+ days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 60+ days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
Demographic Data for Shepherdsville, KY
Moving to Shepherdsville, KY? Find some basic demographic data about Shepherdsville, KY below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Shepherdsville, KY
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Shepherdsville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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