Concierge Jobs in Leominster, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Hudson, MA (15 miles from Leominster, MA)
- 30+ days ago
- Hudson, MA (15 miles from Leominster, MA)
- 30+ days ago
JOB TITLE : Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Concierge is the official representative...
Concierge - Full Time (Skilled Nursing)
- Lincoln, MA (24 miles from Leominster, MA)
- 45+ days ago
- Lincoln, MA (24 miles from Leominster, MA)
- 45+ days ago
We are hiring a Concierge to join our Skilled Nursing/Rehab team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
Demographic Data for Leominster, MA
Moving to Leominster, MA? Find some basic demographic data about Leominster, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Leominster, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Leominster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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