Concierge Jobs in Roxbury, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Boston Logan Airport
- Boston, MA (1 mile from Roxbury, MA)
- 8 hours ago
- Boston, MA (1 mile from Roxbury, MA)
- 8 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Walpole, MA (16 miles from Roxbury, MA)
- 20 hours ago
- Walpole, MA (16 miles from Roxbury, MA)
- 20 hours ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Westwood, MA (10 miles from Roxbury, MA)
- 1 day ago
- Westwood, MA (10 miles from Roxbury, MA)
- 1 day ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
Job Number 24188723 Job Category Rooms & Guest Services Operations Location The St....
Client Specialist, Concierge Medicine
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
Site: The General Hospital Corporation At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our missionfrom doctors, nurses, business people and tech...
- Wayland, MA (14 miles from Roxbury, MA)
- 1 day ago
- Wayland, MA (14 miles from Roxbury, MA)
- 1 day ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
- Boston, MA (1 mile from Roxbury, MA)
- 1 day ago
Summary The Guest Services Associate (“GSA”) is responsible for providing excellent customer service by assisting visitors, clients, and exhibitors during events....
- Boston, MA (1 mile from Roxbury, MA)
- 3 days ago
- Boston, MA (1 mile from Roxbury, MA)
- 3 days ago
, or guest services in a luxury hotel or similar environment....
- Arlington, MA (7 miles from Roxbury, MA)
- 3 days ago
- Arlington, MA (7 miles from Roxbury, MA)
- 3 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Lincoln, MA (13 miles from Roxbury, MA)
- 6 days ago
- Lincoln, MA (13 miles from Roxbury, MA)
- 6 days ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Lincoln, MA (13 miles from Roxbury, MA)
- 8 days ago
- Lincoln, MA (13 miles from Roxbury, MA)
- 8 days ago
We are hiring a Concierge to join our Skilled Nursing team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Boston, MA (1 mile from Roxbury, MA)
- 8 days ago
- Boston, MA (1 mile from Roxbury, MA)
- 8 days ago
Position Overview: Circles is looking for an Employee Experience Concierge who loves working with people!...
Welcome Center Concierge - Beverly YMCA
- Beverly, MA (19 miles from Roxbury, MA)
- 9 days ago
- Beverly, MA (19 miles from Roxbury, MA)
- 9 days ago
Location: Beverly, US-MA Rate: Not Specified Type: Permanent Welcome Center Concierge - Beverly YMCA If you are an energetic and social individual who thrives in a fast-paced environment, this may be...
Residential Overnight Concierge (Part-Time)
- Boston, MA (1 mile from Roxbury, MA)
- 10 days ago
- Boston, MA (1 mile from Roxbury, MA)
- 10 days ago
Responsibilities To learn more about Related click here: Related's Luxury Building, located in Boston, is seeking a Concierge to join their team....
Residential Concierge (Part-Time)
- Boston, MA (1 mile from Roxbury, MA)
- 11 days ago
- Boston, MA (1 mile from Roxbury, MA)
- 11 days ago
Responsibilities T o learn more about Related click here: Related’s Luxury Building, located in Boston, is seeking a Concierge to join their team....
Demographic Data for Roxbury, MA
Moving to Roxbury, MA? Find some basic demographic data about Roxbury, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Roxbury, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Roxbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Buffet
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Long-Term Disability
- Safety Training
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- General Office Duties
- Closing
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Retail
- Verbal Communication
- Writing Skills
- Telephone Skills
- Microsoft Outlook
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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