Concierge Jobs in Saugus, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
International Patient Concierge - Arabic Speaking Dana-Farber Cancer Institute
- Boston, MA (8 miles from Saugus, MA)
- 8 hours ago
- Boston, MA (8 miles from Saugus, MA)
- 8 hours ago
Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international patients...
- Westwood, MA (19 miles from Saugus, MA)
- 15 hours ago
- Westwood, MA (19 miles from Saugus, MA)
- 15 hours ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
International Patient Concierge - Arabic Speaking
- Boston, MA (8 miles from Saugus, MA)
- 18 hours ago
- Boston, MA (8 miles from Saugus, MA)
- 18 hours ago
Overview Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international...
- Boston, MA (8 miles from Saugus, MA)
- 2 days ago
- Boston, MA (8 miles from Saugus, MA)
- 2 days ago
Job Description: A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings....
- Boston, MA (8 miles from Saugus, MA)
- 3 days ago
- Boston, MA (8 miles from Saugus, MA)
- 3 days ago
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort....
- Boston, MA (8 miles from Saugus, MA)
- 4 days ago
- Boston, MA (8 miles from Saugus, MA)
- 4 days ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
- Burlington, MA (10 miles from Saugus, MA)
- 5 days ago
- Burlington, MA (10 miles from Saugus, MA)
- 5 days ago
Position Summary Resident Concierge team members deliver the highest quality customer service to all Life Time Living residents and guests by accurately answering questions and connecting residents...
Concierge Boston needed at Royale Company!
- Boston, MA (8 miles from Saugus, MA)
- 8 days ago
- Boston, MA (8 miles from Saugus, MA)
- 8 days ago
un Concierge Boston needed at Royale Company!...
- Boston, MA (8 miles from Saugus, MA)
- 8 days ago
- Boston, MA (8 miles from Saugus, MA)
- 8 days ago
The Assistant Community Manager is an onsite role, providing concierge services and clerical support. Team collaboration and customer service driven are essentials for success in this role....
Full Time Concierge - DoubleTree Suites by Hilton Boston-Cambridge
- Boston, MA (8 miles from Saugus, MA)
- 9 days ago
- Boston, MA (8 miles from Saugus, MA)
- 9 days ago
outstanding guest service and financial profitability....
- Medford, MA (7 miles from Saugus, MA)
- 11 days ago
- Medford, MA (7 miles from Saugus, MA)
- 11 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
- Peabody, MA (4 miles from Saugus, MA)
- 11 days ago
- Peabody, MA (4 miles from Saugus, MA)
- 11 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Seasonal Customer Experience Representative - Boston Harbor Garage
- Boston, MA (8 miles from Saugus, MA)
- 16 days ago
- Boston, MA (8 miles from Saugus, MA)
- 16 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Seasonal Customer Experience Representative - Revere Hotel
- Boston, MA (8 miles from Saugus, MA)
- 16 days ago
- Boston, MA (8 miles from Saugus, MA)
- 16 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Academic Internist Physician Needed at a Concierge Practice in a Suburb of Boston, Massachusetts
- Boston, MA (8 miles from Saugus, MA)
- 17 days ago
- Boston, MA (8 miles from Saugus, MA)
- 17 days ago
Your CompHealth recruiter will be your advocate assisting you with contract negotiation, including pay, benefits, and incentives with insights into facilities and national market trends. Contact...
Demographic Data for Saugus, MA
Moving to Saugus, MA? Find some basic demographic data about Saugus, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Saugus, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Saugus, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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