Concierge Jobs in Saugus, MA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 31 Jobs

International Patient Concierge - Arabic Speaking Dana-Farber Cancer Institute

  • Boston, MA (8 miles from Saugus, MA)
  • 8 hours ago
  • Boston, MA (8 miles from Saugus, MA)
  • 8 hours ago

Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international patients...

Member Concierge Leader

  • Westwood, MA (19 miles from Saugus, MA)
  • 15 hours ago
  • Westwood, MA (19 miles from Saugus, MA)
  • 15 hours ago

Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....

International Patient Concierge - Arabic Speaking

  • Boston, MA (8 miles from Saugus, MA)
  • 18 hours ago
  • Boston, MA (8 miles from Saugus, MA)
  • 18 hours ago

Overview Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international...

Lead Concierge

  • Boston, MA (8 miles from Saugus, MA)
  • 2 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 2 days ago

Job Description: A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings....

Spa Concierge- (Full Time)

  • Boston, MA (8 miles from Saugus, MA)
  • 3 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 3 days ago

To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort....

Concierge

  • Boston, MA (8 miles from Saugus, MA)
  • 4 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 4 days ago

Assists with general concierge services and performs administrative clerical, Word and Excel document work....

Resident Concierge Specialist

  • Burlington, MA (10 miles from Saugus, MA)
  • 5 days ago
  • Burlington, MA (10 miles from Saugus, MA)
  • 5 days ago

Position Summary Resident Concierge team members deliver the highest quality customer service to all Life Time Living residents and guests by accurately answering questions and connecting residents...

Concierge Boston needed at Royale Company!

  • Boston, MA (8 miles from Saugus, MA)
  • 8 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 8 days ago

un Concierge Boston needed at Royale Company!...

Lead Concierge, 3pm - 11pm

  • Boston, MA (8 miles from Saugus, MA)
  • 8 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 8 days ago

The Assistant Community Manager is an onsite role, providing concierge services and clerical support. Team collaboration and customer service driven are essentials for success in this role....

Full Time Concierge - DoubleTree Suites by Hilton Boston-Cambridge

  • Boston, MA (8 miles from Saugus, MA)
  • 9 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 9 days ago

outstanding guest service and financial profitability....

Membership Concierge III

  • Medford, MA (7 miles from Saugus, MA)
  • 11 days ago
  • Medford, MA (7 miles from Saugus, MA)
  • 11 days ago

Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....

Membership Concierge I

  • Peabody, MA (4 miles from Saugus, MA)
  • 11 days ago
  • Peabody, MA (4 miles from Saugus, MA)
  • 11 days ago

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....

Seasonal Customer Experience Representative - Boston Harbor Garage

  • Boston, MA (8 miles from Saugus, MA)
  • 16 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 16 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Seasonal Customer Experience Representative - Revere Hotel

  • Boston, MA (8 miles from Saugus, MA)
  • 16 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 16 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Academic Internist Physician Needed at a Concierge Practice in a Suburb of Boston, Massachusetts

  • Boston, MA (8 miles from Saugus, MA)
  • 17 days ago
  • Boston, MA (8 miles from Saugus, MA)
  • 17 days ago

Your CompHealth recruiter will be your advocate assisting you with contract negotiation, including pay, benefits, and incentives with insights into facilities and national market trends. Contact...

Demographic Data for Saugus, MA

Moving to Saugus, MA? Find some basic demographic data about Saugus, MA below.


Local
National
28,619
801
Medium

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Hospitality Masterclass: Luxury Concierge Training
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...

Salary for Concierge Jobs in Saugus, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Saugus, MA offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Saugus, MA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills