Concierge Jobs in Dexter, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Novi, MI (23 miles from Dexter, MI)
- 1 day ago
- Novi, MI (23 miles from Dexter, MI)
- 1 day ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
- Novi, MI (21 miles from Dexter, MI)
- 2 days ago
- Novi, MI (21 miles from Dexter, MI)
- 2 days ago
In addition, the Employer Sponsored Concierge will fulfill client needs related to other benefits offered by employers (i.e. State Subsidy Concierge and Back Up Care)....
Concierge- The Vanguard, Ann Arbor, MI
- Ann Arbor, MI (6 miles from Dexter, MI)
- 7 days ago
- Ann Arbor, MI (6 miles from Dexter, MI)
- 7 days ago
Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure - escort and service VIP guests....
Golf Concierge - The Cardinal Golf Course
- Plymouth, MI (18 miles from Dexter, MI)
- 9 days ago
- Plymouth, MI (18 miles from Dexter, MI)
- 9 days ago
Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....
Demographic Data for Dexter, MI
Moving to Dexter, MI? Find some basic demographic data about Dexter, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Dexter, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Dexter, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Retail
- Driving
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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