Concierge Jobs in Flat Rock, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI (20 miles from Flat Rock, MI)
- 17 hours ago
- Detroit, MI (20 miles from Flat Rock, MI)
- 17 hours ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
- Detroit, MI (20 miles from Flat Rock, MI)
- 1 day ago
- Detroit, MI (20 miles from Flat Rock, MI)
- 1 day ago
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
- Livonia, MI (18 miles from Flat Rock, MI)
- 2 days ago
- Livonia, MI (18 miles from Flat Rock, MI)
- 2 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
Golf Concierge - The Cardinal Golf Course
- Plymouth, MI (21 miles from Flat Rock, MI)
- 9 days ago
- Plymouth, MI (21 miles from Flat Rock, MI)
- 9 days ago
Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture....
- Garden City, MI (15 miles from Flat Rock, MI)
- 16 days ago
- Garden City, MI (15 miles from Flat Rock, MI)
- 16 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Detroit, MI (20 miles from Flat Rock, MI)
- 30+ days ago
- Detroit, MI (20 miles from Flat Rock, MI)
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....
- Livonia, MI (18 miles from Flat Rock, MI)
- 30+ days ago
- Livonia, MI (18 miles from Flat Rock, MI)
- 30+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Detroit Michigan Suburbs Concierge Medicine Practice Excellent Compensation JO-2410-11315
- Detroit, MI (20 miles from Flat Rock, MI)
- 45+ days ago
- Detroit, MI (20 miles from Flat Rock, MI)
- 45+ days ago
Join the largest and most rapidly growing Concierge Medicine practice in Michigan!...
Customer Experience Representative
- Detroit, MI (20 miles from Flat Rock, MI)
- 45+ days ago
- Detroit, MI (20 miles from Flat Rock, MI)
- 45+ days ago
Customer Experience Representative at Walker-Miller Energy Detroit Company Overview Walker-Miller Energy Services is a 25-year-old Detroit-based, core-values driven company committed to changing...
Panel Attribution Concierge Coordinator - Part time - Contingent - Detroit
- Detroit, MI (20 miles from Flat Rock, MI)
- 45+ days ago
- Detroit, MI (20 miles from Flat Rock, MI)
- 45+ days ago
Works with administrative director, department Chair and providers to provide panel concierge service including but not limited to pulling, analyzing, organizing, and correcting panel attribution....
Demographic Data for Flat Rock, MI
Moving to Flat Rock, MI? Find some basic demographic data about Flat Rock, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Flat Rock, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Flat Rock, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- People Oriented
- Point-of-Sale System
- Housekeeping
- Music
- Fitness
- Complaint Resolution
- Quality Control Inspection
- Wellness
- Reception
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- General Office Duties
- Friendliness
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Driving
- Retail
- Writing Skills
- Flexibility
- Telephone Skills
- Verbal Communication
- Microsoft Outlook
- Events
- Typing
- Interpersonal Skills
- English
- Multitasking
- Inventory Management
- Sales
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Time Management
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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